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Über
What you will do
Work with the assigned Customer Service (CS) team to create and implement unique customer strategies that will promote business development opportunities and support business objectives
Gather competitor cross reference information at customer sites and update tracking sheets
Review report provided by Analyst team for Kinetik, Alternate and SVP opportunities at customer sites. Review strategy with Team during team strategy meetings and plan items for approvals at customer site visit/meeting
Provide market Intel on business development opportunities to the assigned Customer Service Manager (CSM) and Territory Sales Rep Manager (TSM)
Plan, collaborate and meet regularly with the CSM/TSM to establish and maintain an effective customer strategy and visiting schedules, with analytics/recommendations from Analyst, ensuring updated travel logs and calendars. Develop deliverables for customer site visit/meeting to team and review to ensure all agenda items are covered
Set up and conduct a pre-visit call/meeting with the assigned CS team to review any open issues, final expectations, deliverables worksheet for presentation on Customer visits. Outlining strategy, scorecards and products/alternates that will be promoted. Coordinate new customer strategy and Bus contract requirements as required
Set up and conduct a post-visit call/meeting with the assigned CS team to review information gathered through calls, emails and customer visits
Execute regular customer visits/meetings and contact calls to assess customer performance and obtain fleet, inventory, funding or specific issues/ information
Attend and oversee bid openings, major product installations and testing at customer sites as requested
Compile and execute the delivery of the RSL when required in collaboration with the team CSR and Specialist for execution
Provide new customer presentations including customer training in use of Parts Manuals, Recommended Stock Lists and other parts related corporate literature or communications as requested
Request daily quote, cross reference information and contract award results during customer visits
Complete and submit sales call reports to communicate customer visiting results and identify visit actions and follow-up requirements including those gained while conducting customer cold calls
Attend trade shows as required
Identify and communicate to the team Specialist and assigned CSR any field issues and potential opportunities to other NF departments, including Service and Bus Sales
For remote TSR's - visit Team Office as required to better understand team strategy and promote team development as requested
Proactive selling and promotion of products, from knowledge obtained from customers, Business Development and the transit industry. Log/update program tracking log and profitability logs
Work directly with the customer to gather and understand their business objectives, funding and operating budgets, buying trends and item usage to be able to support internal stocking strategies and inventory planning by customer. Coordinate all findings with assigned CS team. Update applicable log for tracking (program, profitability, customer profile, etc.)
What you need to be successful
Post secondary education or equivalent experience
Previous industry experience and basic knowledge of transit vehicles and systems
Proficient in Microsoft Office, Excel
Analytical skills and time management skills
Strong communication and organizational skills
Ability to travel up to 75%
Benefits
Be part of a team leading the world’s electrification of mass mobility and creating a better product, a better workplace, and a better world
Competitive wages and comprehensive benefit package
Paid holidays and vacation
401K with generous company match
Inclusive workplace culture that values and empowers team members
On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
Advancement opportunities within our family of companies
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Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.