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Strategy & Analytics, Senior Analyst
salesforce.com, inc.
- United States
- United States
Über
Job Details
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Background As our Customer Success organization scales, the complexity of our Go-To-Market strategy and customer coverage models has expanded significantly, requiring a more sophisticated data infrastructure. This role is a strategic investment to meet that growth, moving the team from manual data management to a more automated, scalable operation.
The Role As a Strategic Planning Senior Analyst, you are a critical partner in our Go-To-Market execution, serving as the primary bridge between raw data and our frontline teams. Your mission is to ensure our Go-To-Market engine runs on high-integrity data by turning business curiosities into technical requirements and scalable workflows. You will be an active collaborator in shaping our strategy, owning the end-to-end data lifecycle from understanding complex object relationships in Salesforce to querying large datasets in Snowflake, partnering with Customer Success leaders to build organizational design and coverage models, and ensuring alignment with Sales.
Responsibilities
Data Stewardship & Health: Act as the primary point of contact for our Go-To-Market data ecosystem, audit data integrity, maintain pipelines, and ensure Salesforce and Snowflake datasets accurately reflect business performance.
Process Improvement: Identify bottlenecks in data collection and reporting, develop automated solutions or templates to streamline annual planning deadlines and recurring reporting tasks.
Stakeholder Support: Partner with cross-functional teams to define key performance indicators, translate business curiosities into technical data models and reports that provide actionable insights.
Insights for Growth: Provide data-driven analysis to support organizational design and customer coverage models, ensuring alignment for success.
Project Execution: Support the end-to-end lifecycle of Go-To-Market projects, from discovery to building Tableau visualizations and guiding teams in using the new tools.
Basic Requirements
Experience: 4+ years in analytics, consulting, Go-To-Market or Operating Model Strategy, Sales Strategy/Operations, Product Strategy, Corporate Strategy, or related fields; preferably at a top consulting firm or high-growth SaaS company.
Education: Bachelor’s degree or equivalent experience.
Strategic & Analytical Acumen: Strong ability to think strategically and analyze complex dynamics, translating insights into actionable strategies.
Technical Stack & Execution:
Required: SQL, Excel/Google Sheets, PowerPoint/Google Slides, Data Visualization tools (Tableau, Power BI, etc.)
Strongly Preferred: Salesforce, Snowflake, Python
Leadership & Influence: Experience leading and working with cross-functional leaders in a matrixed environment; ability to influence executive and senior stakeholders.
Managing Ambiguity: Navigate high change, execute with minimal guidance, and work with limited information and shifting priorities.
Business Case Modeling: Develop models to identify top‑ and bottom‑line impact of proposed Go-To-Market initiatives.
Communication Excellence: Exceptional written, verbal, and presentation skills in high-level business discussions with executives.
Dynamic Environment Aptitude: Self‑starter with high energy and passion, proven effectiveness leading teams in fast‑paced, dynamic environments.
Collaboration & Teaming: Natural collaborator who builds strong relationships, takes ownership, and fosters trust.
*This position is Office Flex, which requires 3 times per week in Salesforce office.*
Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. ... (the long EEO statement continues without disallowed tags)
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Sprachkenntnisse
- English
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