Hotel General Manager

Company: Twinlite — Hospitality Division

First Property: The Bolton, Bolton Street, Dublin 1

Opening: Q1 2027 (currently under construction)

Reporting To: Director, Twinlite

Location: Dublin, Ireland (on‑site)

Contract: Permanent, Full‑Time

Twinlite is building a hospitality portfolio anchored by The Bolton, a new‑build hotel in Dublin’s city centre opening in Q1 2027. We are looking for a strategic, entrepreneurial leader to take ownership of this new division from the ground up.

This is not a traditional GM role. You will lead the pre‑opening of The Bolton — from recruitment and fit‑out coordination to systems implementation and commercial launch — and then transition into a multi‑property leadership position as we develop our second and third hotels. Your trajectory is from General Manager to Director of Hospitality, with full P&L ownership across the portfolio.

The right candidate sees beyond a single property. You think in systems, build teams that can operate independently, and are energised by the prospect of scaling a hospitality brand within a vertically integrated real‑estate company.

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• Own the full pre‑opening programme for The Bolton: budgets, timelines, recruitment, procurement, supplier negotiations and brand development.
  
• Coordinate with the construction and PropTech teams on FF&E specification, technology integration (PMS, smart‑room systems, HVAC controls) and operational readiness.
  
• Recruit, train and develop the opening team across front office, housekeeping, F&B and maintenance.
  
• Establish all operating procedures, service standards, health & safety frameworks and compliance documentation.
  
• Lead the commercial strategy: positioning, pricing, channel management, OTA relationships and direct‑booking optimisation.
  
• Build relationships with local stakeholders, tourism bodies and corporate accounts ahead of launch.
  

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• Run The Bolton as General Manager through its critical first year, driving occupancy, RevPAR and guest satisfaction targets.
  
• Manage the property within budget, with direct accountability for P&L performance, cost control and margin optimisation.
  
• Implement energy efficiency, sustainability and technology initiatives in partnership with the PropTech division.
  
• Establish a culture of continuous improvement, using guest feedback, reviews and data analytics to refine operations.
  
• Oversee stock control, supplier management and procurement to protect margins.
  
• Ensure full regulatory compliance: health & safety, food hygiene, fire safety, employment law and GDPR.
  

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• Identify, recruit and develop a Deputy/Hotel Manager to assume day‑to‑day management of The Bolton.
  
• Transition into a multi‑property leadership role, replicating the opening playbook for the second hotel and beyond.
  
• Define and own the hospitality division’s strategy: brand standards, operating model, technology stack and talent pipeline.
  
• Report to the Board on divisional performance, investment cases for new properties and strategic initiatives.
  
• Build a scalable organisational structure that supports portfolio growth without compromising service quality.
  
• Progress to Director of Hospitality as the portfolio expands, with full executive accountability for the division.
  

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• Minimum 5 years’ experience in hotel management, with at least 2 years at General Manager or senior operations level.
  
• Demonstrable experience in hotel pre‑opening, new‑build launch or major refurbishment/repositioning projects.
  
• Proven track record of managing P&L, budgeting, forecasting and financial analysis at property level.
  
• Experience developing and executing commercial strategies that drive revenue growth and market share.
  
• A track record of recruiting, developing and retaining high‑performing hospitality teams.
  

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• An entrepreneurial mindset with a genuine desire to build and own a hospitality division, not just manage a property.
  
• The ability to think in systems — creating repeatable processes, playbooks and standards that scale across properties.
  
• Strong commercial acumen: revenue management, distribution strategy, market positioning and brand development.
  
• Exceptional leadership skills: the ability to build culture, inspire teams and develop future managers.
  
• Confident and effective communicator at all levels, from front‑line teams to Board‑level reporting.
  
• Highly organised with strong project management capability, particularly in pre‑opening environments.
  
• Proactive, resilient and energised by ambiguity — comfortable operating in a build‑phase environment.
  

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• Strong knowledge of Irish hospitality legislation including employment law, health & safety, fire safety, food hygiene and GDPR.
  

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• Legally permitted to work in Ireland.
  
• Full clean driving licence.
  

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• Third‑level qualification in Hospitality Management, Business or a related discipline.
  
• Experience with hotel technology platforms: PMS (e.g. Mews), channel managers, revenue management systems and smart building technology.
  
• Multi‑property or group‑level operational experience.
  
• Experience within an owner‑operator or independent hotel group (as distinct from large chain management).
  
• Familiarity with the Dublin hospitality market and its commercial landscape.
  

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• Competitive base salary, commensurate with experience.
  
• Performance‑related bonus tied to property and divisional KPIs.
  
• Clear pathway to Director of Hospitality as the portfolio grows.
  
• Mobile phone and laptop.
  
• Opportunities for professional development and industry engagement.
  
• The rare opportunity to build a hospitality brand and division from scratch within a well‑capitalised, vertically integrated property company.
  

Please send your CV and a brief cover letter outlining your interest and relevant experience to . xcfaprz

Twinlite is an equal opportunities employer.