Receptionist / Spa Therapist

Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.

We want the best in Zermatt…

As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, “doing good for our guests” and “Hospitality by Heart,” is something we live every day as a team. Become part of it too!

To strengthen our team, we are looking for motivated chef de rang for the upcoming summer season 2026.

• Welcome and assist guests in person and over the phone, ensuring a professional and friendly experience
• Schedule and manage appointments for treatments, massages, wellness programs, packages, and personal training sessions to maximise therapist efficiency
• Handle billing and payment processing for all spa services
• Promote spa treatments and products while providing tailored, professional recommendations
• Maintain a high level of guest satisfaction through attentive and personalised service
• Actively promote the hotel's services and those of the Michel Reybier Hospitality Group
• Deliver a range of professional spa treatments in line with established standards
• Provide personalised consultations and recommend suitable treatments and products
• Maintain cleanliness, hygiene, and presentation of treatment rooms and spa areas
• Manage appointments efficiently to optimise workflow and guest satisfaction
• Adhere to the hotel's quality standards

• Central staff accommodation in the heart of Zermatt
• Employee, Family & Friends room rates and other benefits (for example in the many restaurants of the MRH-Zermatt SA hotels)
• A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
• Access to our pool area during designated employee swimming hours
• Through a development program, you will have access to various training courses, for example with the company Ritzy
• Discounts on seasonal or annual mountain railway passes with the Zermatt resident card
• For employees who do not wish or are not able to work both the winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position

• Reception/front desk operations
• Hands-on treatments (massages, facials, body treatments)
• Local language + English is mandatory (e.g., German or French is a plus)
• Additional languages are a strong advantage in hospitality environments
• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to multitask (switching between reception and treatment duties)
• Discretion and respect for client privacy
• Teamwork and flexibility (weekends, shifts)