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Über
Your Responsibilities
Design and own a food performance framework, incorporating both customer‑reported and behaviourally observed signals which controls for multiple confounding variables
Lead the setup of performance monitoring and reporting for food acceptance and product‑related behaviour signals (e.g. cancellations, flavour switch rates, repeat rates)
Support product and range teams in the testing and launch of new products, leading on needs assessment, feasibility analysis, nutritional impact evaluation, and defining required changes through to launch and successful adoption
Build upon our existing simulation and measurement tooling for our Tailoring Technology workstream, including frameworks to evaluate efficacy of our recommendations and optimisation for the best customer outcomes once launched
Conduct analysis on the impacts of evolving our product recommendations — identifying behavioural drivers of cancellation, satisfaction shifts, and long‑term retention effects
Collaborate on SKU remapping, product catalogue development, and nutrition data integrations, ensuring data readiness and analytic coverage across initiatives by building and updating pipelines and rigorously testing data validity
Ingest and leverage high‑dimensional nutrition and NIR machine data from our QC processes to evaluate manufacturing tolerances, batch variability, and their related impact on customer satisfaction
Deliver clear, actionable and impactful insights and documentation for leadership and cross‑functional stakeholders with varied levels of technical knowledge
The skills you’ll bring
2–4+ years of experience in data analytics, or applied product analytics
Strong communication skills – able to translate technical insight into clear business recommendations
Strong proficiency in SQL (Python desirable as well), and experience working with complex, messy, real‑world data from multiple sources
Hands‑on experience with metric design and behaviour‑based performance measurement
Highly competent time management, with the ability to source, generate, prioritise and deliver on the most impactful work collaboratively with key partners
Skilled in data visualisation and storytelling using BI tools (e.g. ThoughtSpot, Looker, Tableau)
Experience working with and influencing cross‑functionally (Product, Proposition, Engineering, R&D, and Data teams)
Even better if you have
Familiarity with pet nutrition, foodtech, or manufacturing data (e.g. NIR, QC workflows)
Demonstrated ability to ingest and model high‑dimensional manufacturing or QC datasets
Experience designing and analysing experiments and/or simulations for product feature impact
Exposure to using survey data and leveraging unstructured customer feedback for analytics
Understanding of DTC or subscription business models and customer lifecycle analytics
What's in it for you
Competitive salary, reviewed annually
Flexible core hours, giving you true work‑life balance
Hybrid role to ensure this role works for you (2 days in London office)
25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
9/10 day working fortnight to enhance your wellbeing without a reduction in pay and leave allowance – this totals over 20 additional days off in 2025!
Optional 5 days unpaid leave and 1 paid volunteer day each year
When you need a change of scenery, you can work from abroad 2 weeks every 6 months
Health insurance for you, paid by Tails.com
Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
Flexible paid care leave to support immediate dependants, people close to you and pets
In‑house L&D team, with access to year‑round courses to help drive your development
50% discount on all Tails.com
Discounted gym membership
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under‑represented at Tails.com.
During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
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Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.