Systems Administrator (12-Month Contract)

A respected and long-established professional membership organisation is seeking a Systems Administrator to join its Business Support team on a 12-month fixed-term contract (maternity cover). This role offers a fantastic opportunity for a recent IT graduate or early-career systems professional to develop hands-on experience supporting business-critical systems in a collaborative and purpose-driven environment.

You will play a key role in ensuring that internal systems and data are accurate, reliable, and fit for purpose. Working closely with internal stakeholders and system providers, you’ll support system configuration, troubleshoot issues, and contribute to ongoing system improvements.

• Maintain and update member, academic, and operational data with a strong focus on accuracy and quality
• Process transactions such as exam results and related data updates
• Support system configuration to meet business and user requirements
• Assist with system upgrades, testing, and transformation initiatives
• Investigate and resolve system issues, working with internal teams and external providers
• Provide technical support to staff (onsite and remote), explaining solutions clearly to non-technical users
• Generate reports and data extracts to support business decision-making
• Contribute to continuous improvement initiatives and ensure compliance with data protection standards

• Experience supporting or administering business systems (e.g. CRM, LMS, or student information systems)
• Strong working knowledge of Microsoft Office (especially Excel)
• A proactive approach with the ability to learn new systems quickly
• Strong problem-solving skills and ability to manage multiple priorities
• Excellent xcfaprz attention to detail and commitment to data accuracy
• Good communication skills with the ability to support non-technical users
• Degree in IT or a related discipline (recent graduates welcome)
• Experience in data management or systems administration is desirable but not essential
• Hybrid and flexible working arrangements
• Pension and private health insurance
• Life assurance and income protection
• Employee assistance programme
• Ongoing learning and development opportunities
• Active employee engagement and social events