Housekeeping Coordinator, $22.55 - $32.43Aulani, A Disney Resort & Spa • Kapolei, Hawaii, United States
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Housekeeping Coordinator, $22.55 - $32.43
Aulani, A Disney Resort & Spa
- Kapolei, Hawaii, United States
- Kapolei, Hawaii, United States
Über
This is a Full-Time position reporting to the Housekeeping Guest Services Managers and will be working onsite at our breathtaking Aulani Resort on Oahu, Hawaii.
What you will do:
Monitor and control service order dispatching for the Housekeeping Department
Reporting – create and analyze reports – to include monitoring inspection scores, attendant yields, guest delivery trends and other pertinent housekeeping reports. This position will assist in identifying challenges and solutions to improve the guest experience.
Presenting – after creating and analyzing required reports, this position will present information to the Housekeeping Managers and may need to present to other Lines of Businesses
Communicate – work with other Lines of Business leaders (to include Front Desk, Engineering, etc.) to assist in controlling Guest rooms. The coordinator will follow up on rooms that are out of inventory for various reasons.
Wellness Checks – coordinate and direct wellness checks to ensure all occupied guest rooms are recorded on a daily basis. Be the point of contact with our guests/owners when implementing our DND policy.
Assist in organizing and maintaining lost and found items, which includes speaking with Guests
Accurately track lost and found high value item storage and disposition Assist with morning preparations for the Housekeepers, to include board creations
Other duties as assigned, which include (but not limited to) filing, logging, inventory, etc.
Here's what you will need to be successful in the job:
Flexible/adaptable – will need to work weekends and/or holidays with full seven days a week availability
Demonstrated strong organizational and time management skills with high attention to detail
Proven ability to manage multiple priorities, meet deadlines and multi-task
Ability to learn quickly and adapt to a fast-paced environment
Demonstrated problem solving and decision-making skills; Ability to deal with a variety of challenges and be solution oriented
Strong communication skills both verbal and written
Proven ability and desire to learn and adhere to new policies, procedures and standards
Ability to work on own with minimal supervision
Ability to work efficiently and under extreme pressure and tight deadlines
Previous experience in a hotel or resort environment
Strong computer knowledge/skills and willingness to learn new programs
Understanding of finances of a department
Ability to speak with guests and delivery excellent customer service
Preferred qualifications
Knowledge of Microsoft Suite: Word, Excel and PowerPoint
Knowledge of HotSOS or other Property Management System
Working experience in Housekeeping Operations or Resort room operations
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, informational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The pay range for this role in Hawaii is $22.55 to $32.43 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. xhyhwjd Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Sprachkenntnisse
- English
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