Über
Suitability/Public Trust
Hybrid schedule
IT Infrastructure & Network Engineering & Operations
GovCIO is currently hiring for Systems Engineer II / Edge Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position.
Responsibilities
The role's responsibilities include but are not limited to:
Responsible for delivering optimal availability and quality regarding the wireless network services
Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs
As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs
Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation
Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment.
Qualifications
Bachelor's with 5 years (or commensurate experience)
Required Skills and Experience
Clearance Required: Must be able to obtain and maintain a Public Trust Clearance
Preferred Skills and Experience
CCNA/CCNP
Posted Salary Range
USD $61,850.00 - USD $91,467.00 /Yr.
Sprachkenntnisse
- English
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