Business Analyst
RICHER SOUNDS PLC
- Manchester, England, United Kingdom
- Manchester, England, United Kingdom
Über
In this mid-level to senior role, you will drive data-informed improvements to our online platform and internal processes. Working closely with cross-functional teams, you'll analyse e-commerce performance and user behavior to boost website profitability and enhance the customer experience.
The ideal candidate is a proactive problem-solver with strong technical acumen, fluent in analytics and API and is passionate about leveraging emerging technologies (like AI) to improve efficiency and innovation. Role Responsibilities:
Analyse website performance and user behaviour: Use tools such as Google Analytics and MSSQLto track key e-commerce metrics (sales, conversion rates, user engagement) and identify opportunities to increase revenue and improve the online customer journey. Optimize user experience and conversion: Develop data-driven insights to enhance website functionality, usability, and content. Recommend and help implement changes that streamline the purchase funnel, improve UI/UX, and increase customer satisfaction and retention. Improve internal systems & processes: Work with cross-departmental teams (IT, Operations, Mar...
Sprachkenntnisse
- English
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