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Über
Job Description
Job Purpose Leads profitable growth of the residential replacement sales division while serving as a player-coach. Owns pipeline performance, closing strategy, price integrity, and the installation department handoff/execution alignment. Ensures every sold job is scoped correctly, documented clearly, financed properly, and coordinated for a smooth customer experience. Key Duties & Responsibilities · Own sales strategy and performance: build annual targets, weekly forecasts, pipeline standards, and execution cadence. · Conduct in-home sales consultations and close complex replacement opportunities; model consultative selling and ethical practices. · Manage and coach comfort advisors (salesmen): training, ride-alongs, call reviews, role-play, and performance management. · Maintain pricing discipline and margin targets; approve discounts and ensure consistent Good/Better/Best presentation. · Oversee installation department reporting and execution alignment: ensure install crews have complete job packets, correct equipment scope, and clear notes. · Coordinate scheduling and handoffs with Office/Dispatch and Service Operations; remove friction and prevent customer confusion. · Ensure financing presentation and documentation compliance; maintain relationships with finance partners. · Track marketing lead sources and conversion; partner with marketing firm to improve lead quality and ROI. · Manage distributor/manufacturer relationships; stay current on promotions, rebates, and dealer requirements. · Review job outcomes (install callbacks, scope misses, margin performance) and implement process improvements across sales-to-install lifecycle. · Be the first point-of-contact post-installation to ensure customer satisfaction and receipt of final invoice. Qualifications · 5+ years HVAC replacement sales experience with proven closing results. · Leadership/coaching experience and ability to hold team accountable. · Strong financial literacy: margins, discounting impacts, and price integrity. · Comfort with financing conversations and ability to follow compliance standards. · Excellent written and verbal communication; strong professional presence. Requirements & Working Conditions · Valid driver's license with acceptable record; local travel for appointments required. · Holds a minimum H3 license, H2 + H3 preferred. · Evening/weekend availability as dictated by customer schedules and peak season demand. · Ability to use ServiceTitan, Right Suite Universal, and proposal tools consistently and accurately. · Must maintain confidentiality and comply with company policies and ethical sales standards. Compensation · Base salary: $55,000-$85,000 plus commission/override and profit sharing. · Typical Total Annual Pay: $95,000-$160,000+ depending on volume, close rate, and margin. · Profit Sharing eligibility will reward margin and clean job handoff. This job description describes the general nature and level of work expected for this role. It is not intended to be an exhaustive list of all duties and responsibilities. Management reserves the right to modify, add, or remove duties as business needs evolve.
Sprachkenntnisse
- English
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