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Über
The Sales Coordinator role is to perform general office duties to support all members of the Sales Team. This role is responsible for coordinating and synchronizing the needs of the team. Strong organizational skills, detail oriented and effective communication will be critical to the success of this position. and will report to the Executive Director of Sales, Services and Experiences. All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures. POSITION RESPONSIBILITIES/DUTIES: Provide high-level support by preparing sales contracts, proposals, and serve as the point of contact for clients Generating reports, gathering materials, assembling information packets, arranging and coordinating meetings and events Assist sales team by managing schedules, appointment, and travel arrangements Filing important documents, organizing the office and communicating relevant information to key stakeholders Utilizing the sales automation system, DELPHI efficiently and effectively based on department standards Build impactful relationships with all other departments Accountable for fostering consistent levels of extraordinary customer service throughout the workplace that result in the highest levels of guest satisfaction Maintain a positive workspace for all team members where team member engagement levels are high due to everyone feeling valued and enjoy coming to their job Promote diversity, inclusion, pride, respect, camaraderie and fairness Foster strong relationships by doing things the right way with integrity, hard work, collaboration and teamwork Have fiscal responsibility for both the property as well as the departments by consistently looking for ways to refine the business without compromising guest satisfaction Create ways to further enrich the guest experience by continuously reviewing, offering suggestions on refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles and retention of luxury standards Proactively seek feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience Perform other functions as needed What are we looking for? MINIMUM REQUIREMENTS Minimum of two (2) years of hotel sales, convention services, catering and/or hotel operations experience Delphi experience preferred Previous experience in a luxury resort setting preferred KNOWLEDGE/SKILLS/ABILITIES: Working knowledge of Microsoft Office Excellent customer service skills Ability to function well under pressure, manage multiple priorities, and meet established deadlines Superior problem solving and decision-making skills Excellent organizational and project management skills, with particular attention to quality and detail Interpersonal skills to deal effectively with all business contacts Professional appearance and demeanor Ability to effectively communicate in English, in both oral and written forms Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Sprachkenntnisse
- English
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