Über
Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.
Learn more at www.contentstack.com.
Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global‑diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences.
What are we looking for? As a
Sr. Solutions Architect ‑ DXP , you will play a key role in guiding customers through their DXP implementation journey, providing expert consulting on software enablement, installation, and architecture best practices. You will collaborate with clients to design and implement scalable, data‑driven solutions that maximize the value of Contentstack’s CMS and Lytics CDP.
Customer Consulting & Guidance
Collaborate with clients to understand their data architecture, business objectives, and technical requirements.
Provide expert consultation on Contentstack Real‑time CDP enablement, configuration, and optimization.
Lead discovery sessions to design tailored architecture solutions that align with customer goals.
Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation.
Solution Architecture & Design
Oversee implementation, configuration, and deployment of Real‑time CDP.
Design scalable, high‑performance architectures tailored to customer ecosystems.
Provide architecture guidance on integration with third‑party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.).
Analyze and consult on optimizing data ingestion pipelines and API integrations.
Provide hands‑on enablement consulting and product training to customer teams.
Define data modeling strategies to enable effective segmentation and personalization.
Guide customers on data governance, privacy, and compliance best practices.
Recommend architectural enhancements to improve performance and reliability.
Collaboration & Documentation
Partner with Customer Success, Sales, and Product teams to align on customer goals.
Create and maintain technical documentation, architecture diagrams, and deployment guides.
Share insights and feedback with Product and Engineering to influence platform improvements.
Contribute to best practice frameworks and reusable solution assets.
What Really Gets Us Excited About You?
8‑12 years of experience in Solution Architecture, Professional Services, or similar technical consulting roles.
3+ years of hands‑on experience with CDP platforms, preferably Lytics.
Hands‑on expertise with API integrations and cloud platforms (AWS, GCP, or Azure).
Familiarity with identity resolution techniques and customer data strategies.
Strong proficiency in CDP platforms, with a focus on Lytics or similar (Segment, Tealium, Adobe CDP, etc.).
Proven conflict management and problem‑solving skills, with a focus on delivering customer‑centric solutions.
Excellent ability to explain complex technical concepts to both technical and non‑technical audiences.
Ability to collaborate cross‑functionally with sales, product, and engineering teams.
Action‑oriented mindset with the ability to drive issues to resolution on behalf of customers and partners.
Proficiency in JavaScript, Python, or SQL for data manipulation and transformation.
Experience with data integration, data architecture, data modeling/pipeline, ETL processes, webhooks, and event streaming.
Certification in Lytics or equivalent CDP platforms is a plus.
Broad knowledge of content management systems (CMS) and the CMS SaaS market landscape is a plus.
Project Management certification (e.g., PMP) and/or Six Sigma Certification is a nice to have.
Previous experience as a Business Systems Analyst or in Technical Account/Customer Service roles is preferred.
A willingness to travel 25% of the time.
You value a fun, collaborative, positive culture!
Salary Netherlands: EUR 80,000 - 100,000
UK: GBP 70,000 - 85,000
Iceland: ISK 15m - 16m
Bulgaria: EUR 70,000 - 85,000
What Do We Offer? Interesting Work – This is a role where you learn something new every day, grow continuously, and have fun.
Tribe Vibe – We have a diverse and distributed team that stays connected through spontaneous office happy hours, organized outings, and community volunteer opportunities.
Bragging Rights – You will work with prestigious brands such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more.
One Team One Dream – We value collaboration and give everyone a voice in the decision‑making process.
To review our Privacy Policy, click here.
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.