Account Advisor (Remote) - National Account Support Team

Job Description

Position Overview:

This position will be responsible for providing customers with fast, friendly and accurate service. This position will be vital in business development, reaching sales objectives, as well as building and maintaining a profitable desk of business, and servicing all House Accounts.

Company Overview:

SSF Imported Auto Parts, LLC is an industry leader in the distribution of high-quality parts for European cars. We are in multiple states and over ten locations. For 50 years, our philosophy has been to strive to meet our customers' needs and exceed their expectations. We live by the certainty that every individual at SSF makes a unique and important contribution to our success!

Essential Job Functions

• Order Processing: As a member of a busy and dynamic Call Center, filling incoming orders using our extensive catalog database of automotive components, and maintaining delivery and shipping options. Speedy and accurate processing of orders for SSF clientele
• Customer Service: Troubleshooting completed orders, helping with returns, warranties, special orders and other service-oriented issues.
• New Business Development: Soliciting sales from dormant customers, qualifying and gathering information about customers, and cold-calling prospective new customers. Mailing, distribution and tracking of printed and electronic sales materials.
• Assist