Customer Service Teller

Job Description

Job Description

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English (US)

Job Posting TitleCustomer Service Teller

Job Description

JOB DESCRIPTION

Summary/Objective

Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.

Essential Functions

• Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
• Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
• Issues cashiers’ checks and redeems Savings Bonds.
• Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
• Consistently demonstrates a helpful, friendly attitude.

• Maintains proper amounts of currency and coin in drawer.
• Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
• Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
• Adheres to all security procedures.

• Sells and/or refers