Senior Account Manager

Grooveyard Event Management is looking for a dynamic and enthusiastic Senior Account Manager to join our growing Brand Experience team. This is a hands‑on role for someone who loves bringing ideas to life, thrives in fast‑paced environments, and wants to build unforgettable live experiences for some brilliant clients.

Reporting to the Head of Brand Experience, you’ll work closely with our internal teams, clients, and trusted suppliers to lead the delivery of standout events from concept through to live event day and beyond. This role is ideal for someone who enjoys juggling multiple projects, building strong relationships, leading teams day to day, and being right at the heart of event delivery.

As Senior Account Manager, you will be involved in the planning and delivery of every stage of the event journey across the event team, including:

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• End-to-End Event Delivery
  

Managing events and leading event teams from initial idea and pitch stage through planning, registration, on‑site delivery and post‑event wrap‑up. You’ll help turn creative concepts into seamless live experiences.

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• Client & Stakeholder Relationships
  

Building trusted relationships with clients and acting as a lead point of contact to ensure clear communication, confidence, and smooth delivery throughout each project. Sourcing, briefing and managing third‑party suppliers and production partners, ensuring everyone is aligned and working towards a flawless event.

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• Project & Timeline Management
  

Keeping projects moving, timelines on track and details organised across multiple events, while remaining flexible to last‑minute changes (as all great event people do.)

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• On-the‑Ground Problem Solving
  

Taking initiative, making confident decisions, and finding practical solutions —whether during planning or live on‑site.

Leading post‑event feedback, learnings and wrap‑ups to help continually improve our events and client experience.

We’re looking for someone who is as comfortable on‑site as they are behind the scenes, and who brings energy, creativity, leadership and calm under pressure.

You’ll ideally have:

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• At least 6 years’ experience in an agency, events or live‑experience environment.
  
• A third‑level qualification in Events, Marketing or a related field (or equivalent industry experience).
  
• Proven experience working on events of varying scale.
  
• Exceptional attention to detail.
  
• Leadership skills and the ability to support the development of more junior team members.
  
• An ability to manage multiple projects and shifting priorities.
  
• Strong communication skills and a warm, professional approach with clients and colleagues.
  
• Confidence working independently while collaborating closely with a wider team.
  
• Proven experience working with budgets and reporting requirements.
  
• A creative mindset with a passion for producing memorable, high‑quality events.
  
• Comfort using common office tools
  

At Grooveyard, we create experiences that connect people, brands and moments. xcfaprz You’ll be part of a collaborative, supportive team that values creativity, initiative and great ideas — and you’ll have the opportunity to grow with us as our events portfolio continues to expand.