Site Manager

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• Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members
  
• Build and reinforce a positive, growth minded culture grounded in company values
  
• Conduct ongoing development conversations and ensure readiness of future leaders
  
• Ensure all staff follow safety, customer service, and operational standards consistently
  

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• Champion a welcoming, service-oriented environment where every customer feels valued
  
• Resolve escalated concerns and coach the team on best-in-class customer engagement
  
• Lead membership growth strategies, including sales coaching and service recommendations
  

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• Own all daily operational workflow and ensure efficiency, accuracy, and safety
  
• Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support
  
• Ensure the site consistently meets company standards for quality, cleanliness, and throughput
  
• Analyze operational metrics and implement improvements to increase performance and reduce downtime
  

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• Set and manage site-level sales, membership, labor, and operational targets
  
• Lead sales initiatives, promotions, and team-wide upselling behaviors
  
• Monitor KPIs and adjust staffing, processes, or workflow to achieve results
  
• Manage site expenses, inventory, and cost controls
  

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• Enforce all health, safety, and environmental protocols
  
• Ensure adherence to company policies, operating procedures, and quality standards
  
• Address risks, incidents, or equipment failures promptly and effectively
  
• Conduct regular audits and site inspections to ensure consistency and compliance
  

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• Strong customer service mindset and excellent communication skills
  
• Demonstrated leadership, teambuilding, and performance management abilities
  
• Ability to operate effectively in a fast paced, hands-on outdoor environment
  
• Strong xcfaprz problem-solving and decision-making skills
  
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations
  
• Flexible schedule, including weekends and holidays
  
• Ability to stand for long periods and perform light physical tasks
  

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• Previous site management or multi‑team leadership experience
  
• Experience in retail, service, hospitality, or other customer facing roles
  
• Mechanical aptitude for overseeing equipment checks and maintenance
  
• Experience with sales-driven environments or membership programs
  

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.