Linux Systems Admin - DevOps

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone is seeking a Linux Sysadmin with strong communications, problem-solving and technical skills to help with day-to-day hardware deployment and repair systems operations. Linux Sysadmins are responsible for deploying, troubleshooting, repairing and ensuring the server and storage fleet is operating at its maximum capacity. As a member of a dynamic team of Linux Sysadmins, you will be responsible for monitoring your task queue to identify tickets that require additional assistance from your expertise. As part of the team, you will work onsite in our Utah based local datacenter, Monday through Friday 7a to 4p local time, interfacing directly with the datacenter operations team to assist in providing hardware repair support to ensure hardware gets validated and returned to the production fleet. As an autonomous enterprising person, you will be required to take initiative and drive leadership representing the Infrastructure and Shared Services (ISS) team in the datacenter. How You Will Make an Impact: Strong hands-on working knowledge of Linux Working knowledge of Windows administration Understanding of networking, storage, and server hardware infrastructure Familiar experience with hardware from vendors like Hitachi, Netapp, Arista Cisco, Brocade, and Supermicro Identify some basic code related problems in the validation process, and create tickets for the appropriate team to implement a fix Managing your Jira ticket queue, troubleshooting hardware failure issues, applying appropriate repair steps, and validating hardware to send them back out to the production fleet Communicate extensively with datacenter operations teams working hand in hand resolving hardware issues Maintain and contribute technical documentation, troubleshooting manuals and run books to an internal wiki Continuously review, learn, and understand internal services and tools that apply to our IT workflows Provide mentoring and training when necessary to DC Operations teams Resourcefulness and problem-solving aptitude

What you will need to Succeed: Computer Science, Computer Hardware Engineering education, or at least five years in the industry Ability to explain complicated hardware issues, hardware configurations and BIOS configurations Fantastic problem-solving skills, especially related to server, storage, and network hardware Minimum 3 years' experience as a Linux Sysadmin Minimum 3 years' experience working in a Data Center Excellent interpersonal and teamwork skills Good written and verbal communication skills Must be detail-oriented and a well-organized self-starter Ability to take ownership of issues that arise from various hardware and software problems and follow them to resolution Able to safely lift and move a minimum of fifty (50) pounds Able to work onsite in our Utah based local datacenter, Monday through Friday 7a to 4p local time

Preferred Qualifications: Basic knowledge of Storage products such as Flash Array and Flash Blade Familiarity with Network Fiber Channel, iSCSI, VLANs, NFS, Port Channel Groups Scripting is desirable in Python or Ansible programing Familiar with automated booting in a Linux environment Familiarity with automation tools, such as Jenkins, Docker, etc. Familiarity with the Google suite of tools, including Sheets, Docs, etc. Familiarity with ESXI/VMWare Previous ticket system exposure Knowledge of computer applications preferably with Slack, Teams, Jira, Google Workspace, and Microsoft Office Products #LI-MM1

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.