Service Engineer-Test Systems (m/w/d)

Join Our Team at Chroma Germany GmbH

Are you ready to take on a highimpact role in an international, technology driven environment? Chroma Germany GmbH is part of a globally successful manufacturer of high quality electronics and advanced test systems. We offer you the opportunity to challenge yourself technically, grow professionally, and contribute to innovative solutions for the photonics and semiconductor industries.

If you enjoy hands on technical work, customer interaction, and working with complex systems, we'd love to hear from you.

About Chroma
Founded in 1984, Chroma ATE Inc. is a global leader in precision testing and measurement solutions. Innovation and research are at the core of everything we do, enabling our customers worldwide to achieve the highest quality standards in their products.
Since 2017, Chroma has been represented in Augsburg, Germany, serving customers across Europe. We pride ourselves on an open and informal company culture, equal opportunities, diversity, and flexible working hours. You will work in a collaborative, international team with colleagues in Germany and Taiwan.

Your Role

As a Service Engineer – Test Systems, you will support our photonics and semiconductor test systems both on customer sites across Europe and inhouse- at our Augsburg location.
This role combines hands on Technical Service, Customer Service facing responsibilities, and structured documentation. You will act as the main technical interface during on-site visits while supporting internal technical operations and close collaboration with engineering teams.

Your Responsibilities

• Install, commission, and start up photonics and semiconductor test systems at customer sites
• Provide hands-on- electrical and mechanical support during installation, troubleshooting, and repairs
• Diagnose and resolve technical issues on-site to minimize downtime
• Read and interpret electrical schematics, wiring diagrams, and mechanical drawings
• Perform preventive maintenance and corrective service work
• Support customers in operating the equipment, including basic training and guidance
• Act as the primary technical contact during on-site service assignments
• Perform in-house technical activities such as system checks, preparation, basic assembly, and verification
• Prepare, maintain, and update service reports, technical documentation, and internal records
• Ensure a structured, well organized- documentation of all service activities
• Coordinate with R&D and engineering teams in Germany and Taiwan on complex technical topics
• Provide clear feedback from the field to support continuous product and process improvement
• Collaborate closely with sales, service, and product teams to enhance customer experience

Your Profile

• Degree or vocational background in Electrical Engineering, Electronics, Mechatronics, or a comparable field
• Strong hands on experience with both electrical and mechanical systems
• Experience in installation, commissioning, and service of complex technical equipment
• Ability to work independently at customer sites and collaboratively within international teams
• Structured and well organized working style with high attention to detail
• Experience with technical documentation and reporting
• Confident in reading technical drawings, circuit diagrams, and schematics
• Strong problemsolving skills and a Customer Oriented Mindset
• Willingness to travel frequently across Europe and occasionally to our HQ in Taiwan
• Valid driver's license
• Fluent English required; German and/or Chinese is a strong advantage

What We Offer

• A challenging and varied role in a growing international company
• Exposure to cutting edge technologies in photonics and semiconductors
• Flexible working hours and an open, informal company culture
• International collaboration with teams in Europe and Asia
• Long-term perspective with opportunities for professional development
• Equal opportunities and a diverse working environment