Data Analyst

We're Hiring!

We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.

What is ScalePad?

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver, Toronto, Montreal and Phoenix, AZ. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.

Our success is no accident: ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP's operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.

ScalePad has received awards such as MSP Today's Product of the Year, G2's 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission should you choose to accept it.

As a Data Analyst, you will be a strategic partner to ScalePad's Finance team, transforming complex data into clear, actionable insights. By refining internal processes and enhancing data-driven decision-making, you will help drive financial efficiency, scalability, and automation. Your work will ensure that leadership has the accurate, timely information needed to optimize performance, forecast with confidence, and support the company's continued growth.

Responsibilities.

Design, develop, and maintain SQL-based data models to ensure efficient data transformation and reporting. Build and optimize ETL pipelines within BI tools or deliver data through APIs. Work closely with business stakeholders to understand requirements and translate them into scalable, maintainable analytics solutions. Develop and manage dbt-based data transformations and Databricks workflows. Build and enhance dashboards and reports in Tableau, ensuring data is accurate, accessible, and well-structured for analysis. Collaborate with Data Engineers to improve data architecture, ensuring performance and scalability. Utilize Python, R, SAS, or equivalent statistical tools for deeper data analysis, modeling, and automation. Maintain data quality, governance, and documentation across all analytics solutions. Qualifications.

5+ years of experience in analytics engineering, data analytics, or a related field. Experience working in a SaaS environment is required. Expert-level SQL skills with experience optimizing complex queries and data models. Hands-on experience with ETL pipeline development within BI tools or using APIs. Proficiency in dbt, Databricks, and Tableau. Experience working with Python, R, SAS, or similar statistical analysis software. Strong ability to engage with stakeholders, understand business needs, and develop analytical solutions that drive decision-making. Experience working in a cloud-based data environment (e.g., AWS, Azure, GCP) is a plus. Excellent communication and problem-solving skills with a consultative approach What You'll Love Working As A Rocketeer:

Everyone's an Owner: Through our Employee Stock Option Plan (ESOP), each team member has a stake in our success. As we scale, your contributions directly shape our future - and you share in the rewards. Growth, Longevity and Stability: Benefit from insights and training from our leadership and founder, whose extensive experience in funding and scaling successful software companies creates a stable environment for your long-term career growth. Their proven track record fosters a culture of lasting success. Annual Training & Development: Every employee receives an annual budget for professional development, empowering you to advance your skills and career on your terms. Hybrid Flexibility: Enjoy a world-class office at our headquarters in downtown Vancouver, Toronto, and Montreal and Arizona Cutting-Edge Gear: Whether in the office or at home, you'll be set up for success with top-of-the-line hardware. Comprehensive Benefits: We've got you covered with an extensive benefits package with 100% medical and dental coverage fully employer-paid. Flexible Time Off: With our unlimited flex-time policy in addition to all accrued vacation allows you to take the time you need to recharge and thrive.

Dream jobs don't knock on your door every day.

ScalePad is not your typical software company. When we hire you, we aren't just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.

We invite all qualified candidates to apply. Please note, you must be eligible to work in either Canada or the United States without requiring Visa sponsorship to be considered for this role. We thank you for your interest. However, only successful applicants will be contacted.

At ScalePad, we believe in the power of Diversity, Equity, Inclusion, and Belonging (DEIB) to drive innovation, collaboration, and success. We are committed to fostering a workplace where every individual's unique experiences and perspectives are valued, and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture, guiding our actions and decisions as we build a stronger and more inclusive future together.

Join us and be part of a team that celebrates differences, embraces fairness, and ensures that everyone has an equal opportunity to contribute and grow. Together, we're creating an environment where diverse voices are not only heard but also amplified, where everyone feels valued, and where we can all achieve our full potential.

Please no recruiters or phone calls.