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They provide architectural guidance for customers across the Red River product portfolio—including products and services from OEM partners—and are responsible for pre‑sales engineering activities: identifying customer business outcomes and proposing technology solutions; engaging as the primary client technical resource on sales engagements; and achieving and maintaining OEM certifications in their area of expertise.
Primary Position Tasks
Defines technology and product recommendations, as well as architectural solutions for sales opportunities.
Serves as the technical point of contact and technical sales lead for the customer.
Provides the initial input for proposals and statements of work and validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes.
Demonstrates technical knowledge and consultative skills while working with customers and Red River team members.
Uses professional‑level pre‑sales engineering skills and in‑depth knowledge in at least one specialization (Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless), and has knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
Understands Red River offers and solution strengths, and opportunities.
Minimum Education/Certification/Experience Requirements
Bachelor’s degree
10 years work experience
5 – 7 years of pre‑sales engineering experience
Active and verified professional‑level OEM certifications (ex. Cisco CCNP, CCDP)
Knowledge, Skills, and Abilities
Strong technical aptitude with the ability to learn new technical information quickly.
Excellent communication skills with the ability to create a message to share verbally or in written form.
Understands customer business outcomes and has strong knowledge of customer industry verticals.
Understands the sales process and partners with the Account Executive to execute for success.
Ability to relate technology or technical solutions to solving customer business problems.
Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion, and validates the SOW, BOM, and LOE prior to delivery to the customer.
Capable of demonstrating solutions within area of technical strength.
Excellent skills for building rapport and trust with team members, customers, and partners.
Maintains current and attains additional OEM and industry certifications, as required.
Previous experience in commercial sales and solutioning.
Essential Elements This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday, and requires the ability to continuously communicate with co‑workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
Special Requirements Travel requirement varies and can be up to 50% depending on work location.
Basic Qualifications
U.S. Citizenship Required
EOE M/F/DISABLED/Vet Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
Benefits Red River offers a competitive salary and excellent benefits. If you are ready to join a growing company, please submit your resume and cover letter (optional).
Core Values
We work with purpose, looking to disrupt the status quo in meaningful ways.
We act with integrity, showing respect for all and demonstrating our commitment to ethics.
We value collaboration and work as a team to accomplish goals.
We elevate creativity and support curiosity to re‑imagine the use of technology.
We have a strong work ethic and seek continuous improvement in all we do.
We embrace philanthropy, working together to drive positive change and lasting impact within communities around us.
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Sprachkenntnisse
- English
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