Sales Support Associate

Job Description

Sales Support Associate

Join Our Dynamic Team

Overview

Parksite, a 100% employee-owned company, is seeking experienced Sales Support Associate. The Sales Support Associate plays a critical support-focused role by providing exceptional service to both internal teams and external customers. This position ensures smooth order processing, accurate data entry, timely issue resolution, and seamless coordination between inside and outside sales teams. The role is heavily centered on customer support, administrative assistance, and operational accuracy.

Why Join Our Team?

• Build your career in a thriving industry
  • Gain hands-on experience supporting sales operations within the building materials and distribution industry.
  • Work closely with inside and outside sales professionals, giving you exposure to multiple aspects of the sales process.
  • Develop transferable skills in customer service, order management, and cross-functional collaboration.
• Comprehensive Benefits Package
  • 401(k) Program to secure your financial future
  • Company-Paid Life Insurance
  • Health, Dental, Vision, and Flexible Spending Insurance Plans
  • Paid Holidays
  • Paid Time Off (PTO)
  • Positive Work Environment with supportive team members
  • Bonus Incentives for employee referrals
• Professional Development
  • Ongoing learning through collaboration with experienced sales and operations professionals.
  • Opportunities to strengthen communication, organizational, and problem-solving skills.

What You’ll Do

• Serve existing and potential customers through inbound call management, order processing, and support activities.
• Use active listening to understand customer needs and provide accurate product and service solutions.
• Resolve customer issues by investigating concerns and partnering with supervisors when escalation is required.
• Work closely with inside and outside sales representatives to ensure strong