Customer Support Specialist

Job Description

Description:

The Customer Support Specialist is a key member of our Inside Sales team. This role owns the customer experience from inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing, product guidance, and problem resolution. This is a professional, office-based role (not a call center) with clear opportunities to grow into senior positions within Customer Service, Inside Sales, or Sales Operations.

Title/Keyword Note:

Candidates with experience in roles such as Customer Service Representative, Customer Operations Specialist, Inside Sales Support,