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Hybrid 4 Days/Week in Stamford, CT Our major Telecommunications client is seeking a Business Intelligence Analyst to join a driven and highly motivated team, who is responsible for supporting the Service Reliability team and their mission of improving the customer experience through analytics focused on network outages/impairments and maintenance/upgrade events.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Pay: $55 - $65/hr W2
Responsibilities
Improving customer experience through network outage/impairment and maintenance/upgrade analytics
Data validation and ad hoc analysis using SQL, Excel, Redshift
Experience Requirements
Curious, self-starter, team player, detail-oriented, and strong organizer/communicator with 7+ years of experience in similar role
Must be proficient in SQL, Redshift, Excel for data validation and ad hoc analysis
Must be able to communicate analysis/findings in business/functional terms for senior leadership/executive audience
Desired Skills:
Telecommunication industry experience is a plus
Data warehouse and MicroStrategy experience a plus
Education Requirements
Bachelor's degree in related field
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Sprachkenntnisse
- English
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