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Über
The IT Infrastructure team is looking for a self‑motivated, detail‑oriented Network Administrator to join our growing team. This is a remote‑friendly position based near one of our Provalus delivery centers, with a meaningful travel requirement to support new office buildouts and existing site needs. As Provalus continues to expand into new communities across the U.S., this role will be critical to standing up network environments from the ground up and ensuring each location meets our enterprise performance and security standards.
This individual will take primary ownership of our network infrastructure across all Provalus locations, including firewall management, wireless and switching administration, SNMP‑based monitoring, and hands‑on new site deployments. A broad technical skillset, strong documentation habits, the ability to work independently, and a methodical approach to change management are essential.
Minimum Requirements
5+ years of hands‑on network administration experience, including:
Network design, configuration, and administration in a multisite enterprise environment
Next‑generation firewall management and security policy administration
Fortinet (FortiGate) – preferred
IPsec VPN, ADVPN, SD‑WAN configuration and management
FortiManager / FortiAnalyzer – a plus
Wireless and switching infrastructure
Aruba access points, AOS‑CX switches, and Aruba Central – preferred
SNMP‑based monitoring platforms
LogicMonitor – actively used in our environment
Prior experience with Zenoss, Nagios, or similar acceptable
Deep TCP/IP knowledge
Understanding of OSI model required
BGP, OSPF, VLAN, STP, QS, DHCP, DNS
Exposure to cloud networking
New site network deployments – rack and stack, ISP coordination, firewall config, and turn‑up
Strong documentation skills, including network topology diagrams and IP address management (IPAM)
Independent troubleshooting and problem‑solving skills
Ability and willingness to travel domestically up to 40%, including to rural locations, sometimes on short notice
Preferred
Fortinet NSE 4 or higher certification
Aruba Certified Switching Associate (ACSA) or Aruba Certified Network Professional (ACNP)
Experience in a BPO, contact center, or distributed workforce environment
Familiarity with audit procedures (SOC 2, ISO 27001, etc.)
Associate’s or Bachelor’s degree in IT, Network Engineering, or equivalent experience
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Sprachkenntnisse
- English
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