IT Systems Administrator (Field Deployment & Support)ProCaps Laboratories • United States
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IT Systems Administrator (Field Deployment & Support)
ProCaps Laboratories
- United States
- United States
Über
Position Summary IT Systems Administrator (Field Deployment & Support)
will play a key role in launching and supporting our new facility in Broomfield, Colorado. Initially, this position will focus on deploying IT infrastructure, including network cabling, workstations, servers, and related hardware. Following the site buildout, the role will shift into a support-focused position, handling day-to-day help desk operations, maintaining systems, and providing end-user support. This role reports to the IT Manager based in Henderson, Nevada, and will collaborate closely with the broader IT team to provide both local and remote support. While based in Henderson during the initial phase, the ability to travel between sites is required, with relocation to Colorado anticipated once the new facility becomes fully operational.
Additionally, this role requires a self-starter with strong technical skills and the ability to work independently. They must be comfortable with an evolving position, transitioning from a hands-on technical role to more of a support function over time.
What you'll do
Install and manage physical IT infrastructure, including wiring and network setup
Configure and deploy servers, networking equipment, and workstations
Ensure connectivity to the corporate domain and compliance with IT policies
Collaborate with the remote IT team for seamless system integration
Coordinate with local vendors and service providers as needed
Maintain detailed documentation of the setup process and IT inventory
Provide Tier 1 and Tier 2 help desk support to local and remote users
Monitor, maintain, and troubleshoot IT infrastructure, including servers and networks
Assist the Henderson, NV-based IT team with remote support for users at the Henderson location
Implement system updates, patches, and security measures
Train users on IT systems and best practices
Other duties as assigned
Work Environment
Duties are performed primarily in a smoke-free office environment
We pride ourselves on maintaining a clean and organized environment, fostering a sense of pride and ownership in our space
Our culture is rich in diversity, quality, safety, fun, and respect, creating a vibrant and inclusive atmosphere
We are dedicated to professionalism and growth, continually striving to improve and excel in all we do
Requirements
Bachelor's degree in IT, Computer Science, or equivalent experience
3+ years of experience in IT infrastructure setup and user support
Strong proficiency with Windows Server, Active Directory, and Group Policy
Networking knowledge, including switch and Wi‑Fi configuration
Relevant certifications (e.g., CompTIA Network+, Azure Administrator, or CCNA) preferred
Excellent troubleshooting and problem‑solving skills
Strong communication and documentation skills
Ability to travel via airline
Physical Requirements
Frequent sitting, standing, walking
Able to lift up to 25 lbs
Able to Travel
Benefits ProCaps Laboratories provides:
Salary Range: $100,000 - $120,000 annually, depending on experience and qualifications
Eligible for a discretionary company-wide bonus
Top‑Tier Medical, Dental & Vision Coverage - $0 cost when you qualify for our Wellness Program
Generous Paid Time Off - includes 8 paid company holidays
401(k) with Company Match - up to 4.5%
100% Company‑Paid Life Insurance
100% Company‑Paid Short‑Term Disability Insurance
Gym Membership Reimbursement
Vitamin Allowance + Employee Discounts on Products
Company‑Funded Health Savings Account (HSA) - $1,600 annually
Cash Bonuses Through Employee Referral Program
Optional Pet Insurance Available
Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!
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Sprachkenntnisse
- English
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