Über
Customer Integration
Become a trusted advisor and technical expert for assigned enterprise accounts Weekly onsite visits at customer and partner locations, building relationships and understanding their needs Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform Proactively identify and address potential manufacturing challenges Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities Order Fulfillment and Quality
As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications Manage projects to successful completion, overseeing production, and ensuring on-time delivery Handle critical communications, order changes, and escalations related to customer orders Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance Sales and Account Growth
Partner with Enterprise Sales Executives to drive account growth and retention Identify opportunities for expanding Xometry's services within existing accounts Provide technical expertise and support during the sales process Gather customer insights and feedback to inform sales strategies Qualifications
Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required 7+ years of experience in manufacturing, product development, and project management Experience in the aerospace industry is highly preferred Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred Proficiency in modelling and drafting software such as Solidworks Excellent communication, interpersonal, and problem-solving skills Experience with CRM systems such as Salesforce Proficiency in Google Suite and Microsoft Office Suite Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips #LI-Remote Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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Sprachkenntnisse
- English
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