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It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #: JC-513208
Position #(s): 900-173-1401-007
Working Title: Technical Services Analyst
Classification: INFORMATION TECHNOLOGY ASSOCIATE
Salary (A): $4,935.00 – $6,614.00
Salary (B): $5,424.00 – $7,270.00
Salary (C): $5,930.00 – $7,947.00
Salary (D): $6,521.00 – $8,740.00
# of Positions: Multiple
Work Location: Yuba County
Telework: Hybrid
Job Type: Permanent, Full time
Department Information Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.
Department Website: www.dot.ca.gov
Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity
Job Description and Duties Under the general supervision of an IT Supervisor II, the incumbent serves as a Technical Services Analyst supporting business operations in the Marysville District Office and surrounding area.
Major Functions:
Assist customers with IT procurement activities, including needs determination, procurement submittal, and lifecycle management.
Manage receiving, inventory, asset tagging, tracking, and surveying of assets.
Coordinate deployment and planning, and communicate quality updates to customers.
Document customer issues accurately in the ticketing system.
Provide administrative and technical support for printers, computers, laptops, tablets, mobile devices, and telecommunications services.
Support all phases of end‑user device lifecycle management—procurement, deployment, installation, configuration, maintenance, operations, and surplus.
Deliver end‑user training in the configuration and use of client technologies.
Collaborate with peers and management to update and recommend standards, processes, and procedures.
Track, monitor, and audit IT assets for accountability using standard asset management tools in compliance with the State Administrative Manual and other policies.
Research, write, report, and present as required.
Domain: Client Services
PARF# 20-26-0054/ JC-513208
Eligibility Eligibility for hire may be determined by your score on the Information Technology Associate exam. Candidates without current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) or who are new to state civil service employment must be on the State exam list to be eligible. To apply for the exam, click here and search by classification title.
Special Requirements
Possession of a valid driver’s license is required when operating a state‑owned or leased vehicle.
Statement of Qualifications (SOQ) required.
The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. Resumes and cover letters do not replace the SOQ. The SOQ must be typed, no more than two pages, in 12‑point Arial font.
Detail your IT experience providing support to both technical and non‑technical personnel, and explain how your education, training, and professional background qualify you for this position.
Describe your experience in processing or reviewing IT procurement activities and discuss the significance of thorough and detailed work in the procurement process.
Application Instructions Completed applications and all required documents must be received or postmarked by the final filing date.
Final filing date: 4/10/2026
Who may apply:
Individuals currently in the classification, eligible for lateral transfer, reinstatement, list or LEAP eligibility, in the process of obtaining list eligibility, or with SROA and/or surplus eligibility.
Individuals with Training and Development assignment eligibility may also be considered.
Applications will be screened and only the most qualified applicants will be selected to move forward.
How to Apply Complete application packages—including the Examination/Employment Application (STD 678) and any required documents—must be submitted electronically via CalCareers or in hard copy. Hard‑copy submissions may be mailed to:
Department of Transportation N/A Attn: Caltrans DHR Contact Certification Services MS‑90 P O Box 168036 Sacramento, CA 95816‑8036
Drop‑off address:
Department of Transportation Drop‑off Address Caltrans DHR Contact Classification and Hiring Unit – ECOS 1727 30th Street, MS 90 Sacramento, CA 95816
Closed on weekends and State holidays. Opening hours: 08:00 AM – 05:00 PM
Required application package documents:
State Examination/Employment Application STD Form 678 or electronic form.
Resume is optional.
Statement of Qualifications (SOQ) required.
Applicants requiring reasonable accommodations for the hiring interview must request accommodations at the time of interview scheduling.
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Sprachkenntnisse
- English
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