Key Account Manager
TÜV Rheinland
- Cologne, North Rhine-Westphalia, Germany
- Cologne, North Rhine-Westphalia, Germany
Über
Key Account ManagerJob Description
- Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts ("Key Accounts").
- Develops an internal network ("virtual Key Account team”) in order to reply to customer demand and to develop opportunities with the customer.
- Develops individual Key Account strategies, yearly action plans and revenue targets – the "Key Account Plan" – in alignment with and with the commitment of internal stakeholders in Sales and Operations.
- Identifies, develops and typically closes new sales opportunities for TR’s services and products.
- Conducts regular status and strategy meetings with the customer's senior management to understand their needs and links them to the TR's product / service strategies ("solution selling").
- Initiates the development of new services / solutions for customer needs with TÜV Rheinland capabilities; supports – if required – the creation of business models and investment decisions.
- Responsible – if required and appropriate – for setting up and implementing customer specific workflows.
- Fluent in English (B2 Upper intermediate), further language welcome but not required.
- User knowledge in MS Office, Salesforce.com.
- Hands-on mentality.
- Strong consultative / solution selling and negotiation skills.
- Visionary and strong communicator.
- Pronounced interpersonal skills.
- Time management skills and ability to prioritize.
- 5-10 years of professional experience in Key Account Management or related area.
- Experience in working in / with intercultural teams welcome but not required.
Sprachkenntnisse
- English
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