Guest Relations/Customer Service TeamSix Flags New England Careers • Northampton, Massachusetts, United States
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Guest Relations/Customer Service Team
Six Flags New England Careers
- Northampton, Massachusetts, United States
- Northampton, Massachusetts, United States
Über
Pay Starting at $15.75/Hour Responsibilities:
* Talking with guests and addressing questions and concerns regarding park policies and procedures * Resolving guest complaints in a friendly and professional manner * Assisting guests with lost or misplaced season passes and operating the Six Flags Season Pass database * Completing all required paperwork accurately * Providing local area information and directions to guests * Assisting with VIP Tours * Enforcing all Six Flags New England policies * Assisting in other areas of the Admissions department, including ticket taking, ticket selling, season pass processing, and toll operations * Performing other incidental and related duties as required and assigned
Qualifications:
* Strong written and verbal communication skill in English * Analytical problem-solving skills * Positive attitude * Superior phone etiquette * Ability to work independently with little supervision * Proficiency in computer skills including but not limited to Microsoft Office Programs and ability to learn new computer systems quickly * Sense of fun! * Willing to work in a high performance team environment * Willing to work a flexible schedule, including evenings, weekends, and holidays * Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc. * Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language * 18 years old or older
Sprachkenntnisse
- English
Hinweis für Nutzer
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