Senior Product Designer

Software Guidance & Assistance, Inc., (SGA), is searching for a

Senior Product Designer

for a

Contract

assignment with one of our premier

Regulatory

clients in

Rockville, MD.

This position is hybrid (2 days/week onsite)

Responsibilities : • Lead the design of useful, usable, and desirable products in a team environment from concept to execution. Work with leadership in design planning and goal creation. • Understand customers and their needs through customer research and feedback. • Use business requirements to help develop use cases and high-level requirements. • Design the architecture, interface, and interaction flow of services and experiences. • Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes. • Influence and inspire team & executive audiences by crafting stories using data that elicit empathy and buy-in. • Facilitate the design process, present and iterate design solutions. • Communicate design decision rationale. • Develop, pitch, and validate long-term design strategies. • Continually iterate and evolve the way we design for and learn from our customers. Educate design & PM peers on best practices.

Required

Skills : • 5+ years of experience in product design or UX. • BS Degree in Human-Computer Interaction, Computer Science or related field, or equivalent practical experience. • Experience designing across multiple platforms and working with multidisciplinary teams to create user flows, wireframes, and building user interface mockups and prototypes. • Insatiably curious, highly collaborative, and a great listener. • Exceptional attention to detail. • Passion for product-centric, UX-driven innovation. • Experience creating & executing user research plans, evangelizing results, and demonstrating resultant designs measurably improve customer experiences. • Experience leveraging behavioral analytics (i.e., Pendo, Hotjar) to inform strategic design decisions • Experience leveraging digital adoption technologies (i.e., Pendo, WalkMe)

Preferred

Skills : • Demonstrable ability to convert design vision into a phased implementation plan • Demonstrable ability to facilitate design-thinking sessions with multidisciplinary teams. • Experienced using higher-end graphic design tools (i.e. Adobe Photoshop, Illustrator, etc.) • Excellent storyteller, adept at on-the-fly storyboarding.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.