CCHC Advanced Analytics Team Manager

Role Description

All aspects of managing multiple teams of highly skilled remote analysts, including day-to-day guidance, feedback and coaching, career development and performance management

Root cause analysis and articulation of the results

Apply triage, research, collaboration, and technical knowledge to resolve transaction and processing issues

Participate in planning, report on project progress, and identify potential risks and issues

Develop and deliver presentation materials for monthly reports as well as weekly updates

Communicate with senior management and the customer regarding escalated issuer concerns or client requests

Conduct reviews of customer and issuer facing materials completed by analysts

Distribute policies and procedures to team members, ensuring a feedback loop exists for discussion and clarifications

Review documented training material, including policy and process documents, for accuracy and assist in end user training and support

Handle ambiguity and change, manage priorities and tasks in a changing environment

Required Skills & Qualifications

Education: Bachelor’s degree or 2 years of college and 2 years of relevant experience or 4 years of relevant experience.

AND at least 2 additional years of relevant experience.

Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.

2 years’ experience with federal data or projects (including, but not limited to agencies such as CMS, IRS, DOD, VA, SSA, or another federal agency).

Experience with stakeholder outreach and presenting information to clients or leadership

Candidates that do not meet the required qualifications will not be considered.

Preferred Skills & Qualifications

Knowledge of the Affordable Care Act

Experience with premium payment transactions

Experience in reconciliation of enrollment transactions

Project Management

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

89,100 – 115,000

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.