Head of Partner Intelligence and Development

Trend Micro is a global cybersecurity leader protecting hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. With 7,000 employees in 65 countries, we enable organizations to simplify and secure their connected world. For more information, visit : Ireland

Reports To: Director Partner Acceleration & Distribution, Europe

Employment Type: Full‑time

TrendAI is a global cybersecurity leader protecting hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. We enable organizations to simplify and secure their connected world through innovative security solutions and a thriving partner ecosystem.

We’re seeking a Head of Partner Intelligence and Development to lead a high‑performing team focused on services‑led partner enablement, AI‑driven partner profiling, and partner ecosystem quality. The role builds a scalable, competency‑first partner ecosystem and ensures partners are correctly profiled, enabled, and routed to the most effective engagement model.

• Team Leadership & Strategy Execution: Lead and develop a team covering partner enablement (program management, certification, competency development) and partner intelligence (AI‑driven profiling, data quality, partner classification). Translate strategy into clear objectives, embed execution excellence, and build team capability through coaching and performance management.
• Services‑Led Partner Enablement Execution: Execute the services‑enablement strategy across the partner ecosystem and ensure partners meet competency requirements and are equipped for services‑based growth. Oversee partner certification programs, training delivery, and program compliance monitoring. Drive partner capability uplift through targeted enablement interventions and competency development plans.
• Services Readiness & Partner Maturity Development: Use profiling data to evaluate partner maturity and delivery capability. Support strategic partner QBRs focused on certification progress and delivery quality. Build targeted development plans to uplift partner services capability and drive tier progression.
• AI‑Powered Partner Profiling Leadership: Own the execution of the profiling process with your intelligence team. Ensure accurate partner qualification, scoring, and routing into the correct engagement model. Drive improvements in data completeness, profiling accuracy, and time‑to‑qualification. Maintain partner intelligence systems health and validation workflows.
• Cross‑Functional & Program Alignment: Partner with channel stakeholders, field partner teams, services development teams, and technical teams to ensure seamless execution. Influence competency frameworks and certification requirements. Act as an escalation point for partner capability and profiling issues.
• Distribution Alignment (Transitional): Support the transition of volume‑business management responsibilities to the distribution operations team. Coordinate processes tied to partner readiness and data quality during transition.

• 5‑7 years in partner management, enablement, or services‑related roles in B2B tech.
• Demonstrated team leadership experience with a track record of building high‑performing teams.
• Hands‑on experience with MSP/MSSP/SOC or service‑integrator partner ecosystems.
• Working knowledge of cybersecurity domains (XDR, SIEM/SOAR, endpoint, cloud platforms).
• Strong CRM and reporting skills with proficiency in business intelligence and reporting tools.
• Comfortable influencing across matrix organizations and building stakeholder trust quickly.
• Self‑motivated and autonomous—comfortable operating with ambiguity and driving results independently.
• Fluent English required.

• Hands‑on experience in managed security services delivery (SOC operations, MDR, incident response).
• Solid understanding of European MSP/MSSP landscape and partner maturity models.
• Good network in European cybersecurity partner community and experience with strategic partnership models.
• Background in process improvement or operational excellence programs.

• Leadership Impact: Build and lead the team that powers partner enablement and profiling operations across Europe.
• Strategic Execution Role: Translate strategy into measurable team objectives and high‑quality delivery.
• Team Development Opportunity: Build and develop a talented team combining enablement professionals and intelligence analysts.
• Cross‑Functional Leadership: Work with channel stakeholders, services development teams, technical teams, program teams, and marketing teams.

Excited by the idea of leading the team that drives partner enablement excellence and AI‑powered partner profiling across Europe? We’d love to hear from you. Apply now and join us in building a high‑performing team that powers partner success across Europe.

Equal Opportunity Employer: TrendAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. xcfaprz We do not allow discrimination or harassment of any kind.