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Project Manager
FrontEdge Inc.
- Rochester, New York, United States
- Rochester, New York, United States
Über
The Project Manager is responsible for the end-to-end lifecycle of organizational projects, encompassing software development, hardware logistics, vendor management, beta testing programs, and other scenarios that benefit from the skills of a project manager. This role ensures seamless communication between internal departments and external partners to deliver high-quality products on schedule and within budget. This job will be performed on site at the FrontEdge Inc. office in Rochester, NY and does not offer remote or hybrid work options.
*Core Responsibilities*
*General Project Management*
* Project Planning: Document project scope, timelines, and specific tasks required to reach objectives.
* Resource Allocation: Identify personnel, budget, and tools to execute project phases.
* Stakeholder Management: Identify all internal and external parties and manage expectations through consistent engagement.
* Schedule Management: Create and maintain a project roadmap, track milestones, and ensure the team meets established deadlines.
* Risk Mitigation: Identify potential obstacles, develop contingency plans, and manage issues as they arise.
* Communication Management: Serve as the central point of contact to provide regular status updates and facilitate information flow.
* Quality Control: Ensure that deliverables meet the specified requirements and organizational standards.
* Change Management: Evaluate and process requests to alter the project scope, schedule, or budget to prevent "scope creep."
* Project Closure: Finalize all activities, conduct post-project evaluations, and archive documentation for future reference.
*Software Development Project Management*
* Sprint Management: Coordinate all aspects of the software development lifecycle to ensure tasks are prepared, organized, and completed efficiently.
* Planning & Grooming: Facilitate “pre-grooming” sessions with Solution Architects, IT, and Product Owners to prioritize requests for features and fixes. Schedule and lead software deliverable planning meetings with development, QA, and analysts.
* Daily Operations: Direct daily standup meetings, update work items in Azure DevOps, and manage "parking lot" items to ensure immediate follow-up.
* Resource Coordination: Monitor developer task order, coordinate software builds and internal test environment installations and communicate environment status to stakeholders.
* Project Cycle Reviews & Retrospectives: Facilitate recorded software demos and process retrospective meetings. Analyze metrics such as find/fix rates, estimation accuracy, and "noise" to implement process improvements.
*Meeting Management*
* Meeting Strategy: Determine and maintain an appropriate meeting cadence to balance team alignment with productivity, canceling redundant sessions when necessary.
* Logistics & Facilitation: Manage all meeting resources including agendas, materials, conferencing technology, and participant curation.
* Accountability: Record comprehensive notes, assign action items with realistic deadlines, and track them through to completion.
*Vendor & External Partner Management*
* Primary Liaison: Serve as the central point of contact between the organization and external vendor teams.
* System Synchronization: Manage the integration of internal and vendor ticketing systems (e.g., Jira, ServiceNow) to maintain data consistency.
* Contractual Oversight: Hold vendors accountable for deliverables according to Service Level Agreements (SLAs) and escalate performance issues to leadership when necessary.
* Dependency Mapping: Identify and resolve technical or procedural barriers between internal and external parties to maintain project velocity.
*Beta Testing & Hardware Delivery*
* Beta Coordination: Facilitate communication between internal and external Beta stakeholders and participants and manage feedback channels.
* Bug Triaging: Review and validate bug reports and filter duplicates.
* Hardware Logistics: Manage the procurement, imaging, and global shipment of hardware assets, including customs compliance and physical installation coordination.
*Communication & Reporting*
* Information Flow: Ensure consistent communication regarding software releases, issues, and operational changes between internal groups (Sales, QA, IT, etc.) and customers.
* Reporting: Generate reports and tools from DevOps to inform stakeholders outside of the development and test teams on project status.
* Release Readiness: Ensure non-development deliverables, such as Knowledge Base articles and release notes, are tracked and completed.
*Candidate Requirements*
*Professional Experience*
*Required*
* Project Management: Experience managing the full project lifecycle, including initiation, planning, execution, monitoring, and closing.
* Software Development / IT Project Management: Experience managing projects comprised primarily of software development and/or IT teams.
*Nice to Have*
* Agile Software Development: Experience facilitating aspects of the Agile software development lifecycle, such as managing sprint planning, daily standups, demos, and retrospectives.
* User Acceptance Management: Experience coordinating beta testing programs, including tester recruitment, onboarding, and bug triaging.
* Physical Product Delivery: Experience in hardware (or other physical product) delivery management, including procurement, and shipping logistics.
* Vendor Coordination: Experience acting as a primary liaison with external vendors, including managing contractual obligations, SLAs, and cross-organizational dependencies.
*Technical Skills*
*Required*
* Project Management: Ability to apply specific knowledge, skills, tools, and techniques to achieve a defined goal while adhering to defined constraints.
* Standardized Workflow Management: Ability to manage standardized workflows, and track performance metrics to evaluate and continuously refine both processes and supporting technology.
* Iterative Process Improvement: Ability to monitor workflows to identify inefficiencies, followed by the implementation of iterative improvements to the procedural steps and the underlying toolset.
* Microsoft 365: Word, Excel, PowerPoint, Teams, SharePoint, Outlook, and OneDrive.
* Ability to Learn New Software: Confident in your ability to learn to use software with which you have no current experience if provided reasonable direction and support.
* Meeting Facilitation: Exceptional ability to direct high-stakes meetings, maintain agenda focus, and drive accountability for action items.
* Risk & Scope Management: Skilled in identifying potential project barriers, preventing scope creep, and developing contingency plans.
* Communication: Ability to facilitate clear information flow between diverse internal groups (Engineering, Sales, IT, QA) and external customers.
* Conflict Resolution: Proven ability to negotiate scheduling conflicts, disputes, barriers, and resolve dependencies
*Nice to Have*
* Azure DevOps: Experience using Azure DevOps to organize work items, manage backlogs, and generate operational reports.
* Project Data Analysis: Ability to collect, analyze, interpret, project, and communicate project metrics.
Pay: $80,000.00 - $120,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Health savings account
* Paid time off
Ability to Commute:
* Rochester, NY 14607 (Required)
Work Location: In person
Sprachkenntnisse
- English
Hinweis für Nutzer
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