Safety Lab Manager (Hung Yen)

• Flexible: Hybrid working model from Monday to Friday.
• Attractive rewards & benefits: Fixed 13th-month salary, transparent performance bonus, full insurance & private healthcare.
• Seniority recognition: 0.5-month salary bonus for every year of service.
• Balanced leave policy: 15 Annual Leave days, 3 Sick Leave days, and Christmas Leave.
• Continuous development: Year-round technical and soft-skill training programs.
• Inclusive & professional culture: A diverse workplace built on respect and collaboration.
• Strong engagement: Vibrant internal activities that foster connection and team spirit.

The Electrical Safety Testing Laboratory Manager is responsible for managing and overseeing the day-to-day operations of the laboratory to ensure that all testing processes are in compliance with relevant standards and regulations. This position requires in-depth technical knowledge, management skills, and excellent communication skills to ensure efficient laboratory operations and customer satisfaction.

Laboratory Management:

• Oversee the day-to-day operations of the laboratory to ensure proper functioning of test equipment and facilities.
• Develop and implement laboratory management systems and operational procedures to ensure standardization and accuracy of the testing process.
• Manage laboratory budget, control costs and optimize resource allocation.

Testing:

• Responsible for safety testing of electrical and electronic products to ensure compliance with relevant standards and regulations (e.g. IEC, UL, EN, etc.).
• Supervise the testing process and review the test reports to ensure the accuracy and reliability of the data.
• Communicate with customers to understand their needs and provide professional technical support and solutions.

Team Management:

• Lead and manage the lab team, responsible for personnel training and performance evaluation.
• Motivate team members and promote teamwork to improve work efficiency and quality.
• Solve internal team problems and maintain a good working atmosphere.

Quality Control and Improvement:

• Oversee the implementation of the laboratory quality management system to ensure compliance with quality standards such as ISO/IEC 17025.
• Conduct regular reviews and improvements to enhance the laboratory's testing capabilities and service quality.
• Handle customer complaints and feedback to continuously improve service quality.

Bachelor degree or above in mechanical, electronics, electrical engineering, physics or related fields.

Work Experience:

• At least 3 years of related work experience in electrical and electronic safety testing and 1 year of laboratory management experience.
• Familiar with EN, IEC, UL and other international standards and certification process.

Skills Required:

• Excellent management and leadership skills, able to organize and coordinate team work effectively.
• Strong analytical and problem solving skills, able to handle complex technical issues.
• Good communication and customer service skills, able to build good relationship with customers.
• Proficient in the use of test equipment and software, with knowledge of laboratory quality management system.

Other Requirements:

• High sense of responsibility and professional ethics, able to work under pressure.
• Fluent in English, capable of professional and technical communication and report writing.
• Chinese proficiency (at a conversational level) is a plus.
• Excellent knowledge of PC (MS Office, etc.)