Operations Manager

At Gallagher Re , we thrive on turning complexity into clarity. Our mission is to empower clients worldwide to make confident, data-driven decisions in an ever-evolving risk landscape. Join our dynamic team where world-class analytics and deep reinsurance expertise come together to deliver strategic advisory services and transactional excellence. Here, your curiosity is welcomed, your growth is championed, and your contributions truly matter!

We’re not just colleagues; we’re a community of decision-makers, future shapers, and trusted experts. Together, we create meaningful impact through innovative thinking and practical solutions. This is your opportunity to explore new ideas, take ownership of your career, and collaborate with like-minded individuals who share your drive and inquisitiveness.

We’re on the lookout for an Operations Manager to join our Program Solutions team. In this pivotal role, you will drive operational excellence, governance, and efficiency across our global operating model. This is your chance to make a real impact as we embark on an exciting period of growth!

As our Operations Manager, you will:

• Lead the development and implementation of our Global Programs operating model.
• Transform strategy into actionable operational plans.
• Optimize processes and ensure operational discipline.
• Act as a key liaison between Programs, regional operations, and other business functions.
• Manage governance, KPIs, SLAs, and risk reporting.
• Support major change programs and transformation initiatives.
• Lead and develop the Operations Analyst, building a strong operations capability.
• Provide insights and recommendations to the COO to drive business performance.

We’re looking for someone who is:

• A strategic thinker with a proven track record in operational or project-based roles.
• Experienced in fast-paced corporate environments, supporting senior leaders.
• Skilled at building relationships and influencing stakeholders at all levels.
• Confident in preparing and presenting executive-level papers.
• Proficient in MS Office, especially PowerPoint and Excel.
• Proactive, results-driven, and thrives in dynamic settings.
• Holds a degree, with additional qualifications in business, strategy, or project management being a plus.
• Experience in financial services or MGA is a bonus, but not essential.
• Eligible to work in the UK.

In addition to a competitive salary and exciting career opportunities, we provide a comprehensive range of benefits:

• Minimum of 25 days holiday, plus bank holidays, with the option to ‘buy’ extra days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance covering 4x your basic annual salary, with options to top-up.
• Income protection covering up to 50% of your annual income, with options to enhance.
• Health cash plan or Private medical insurance.

Additional perks include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan offering company shares at a discount.
• Share incentive plan, HMRC approved, tax-effective stock purchase plan.
• Critical illness cover.
• Discounted gym membership at over 3,000 gyms nationwide.
• Season ticket loan.
• Access to a discounted voucher portal for savings on your weekly shop or big purchases.
• Emergency back-up family care.
• And many more!

At Gallagher, inclusion and diversity are at the heart of our business. For over 95 years, we have been committed to sustainability and supporting the communities where we live and work. We embrace our employees’ diverse identities, experiences, and talents, allowing us to better serve our clients and communities.

We are proud to be Disability Confident Committed , ensuring our recruitment process is inclusive and accessible. If you require reasonable adjustments during your application, we are here to help.

As an accredited Living Wage employer , we are dedicated to diversity and equal opportunity for all. We oppose any form of discrimination and are committed to creating a workplace where everyone can thrive.

Join us at Gallagher Re, where your career can flourish, and together, we can shape the future of reinsurance!