Über
Amazon is seeking an experienced Data Analyst to join the Returns Customer Experience team to enhance insights and improve processes in the Returns transportation business. The role involves data mining, analysis, and collaboration with stakeholders to identify insights and drive process improvements on a global scale.
Responsibilities : • Retrieving and analyzing data using Excel, SQL, and other data management systems • Monitoring existing metrics, analyzing data and partnering with internal/external teams to identify process and system improvement opportunities • Design, develop and maintain scalable, automated, user-friendly systems, reports, or dashboards to enable stakeholders to manage the business and drive effective decisions • Prepare and deliver business requirements reviews to leadership teams • Excellent writing skills, to create artifacts easily digestible by business and tech partners • Be self-driven, and show ability to deliver on ambiguous projects with incomplete data
Qualifications : Required : • Bachelors degree or equivalent work experience in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field • Experience performing data analysis using MS Excel and other Microsoft Office tools
Preferred : • Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
Company :
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, the company is headquartered in Seattle, USA, with a team of 10001+ employees. The company is currently Late Stage.
Sprachkenntnisse
- English
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