Operations Officer - Fund Distribution Services

CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

To ensure continuity of service to newly acquired North American clients as well as operational activities carried out by CACEIS IS, such as Fund Distribution and PERES services, CACEIS Canada is looking for an Operations Officer to join the Fund Distribution Services (FDS) team.

Job Duties

• Process subscriptions, redemptions, transfers, and switches for a range of onshore and offshore funds.
• Resolve dealing related enquiries by email and by telephone, supplying information relating to funds' portfolios, prices, dealing procedures, markets and currencies.
• Liaise with local offices, clients and shareholders around the world.
• Processing paperwork for trades and related activity.
• Maintain shareholder register and investor files
• Process redemption, distribution and dividend payments
• Preparation and distribution of Investor statements and contract notes
• Investment manager reporting
• Ensure compliance with anti-money laundering procedures
• Reporting of fund transactions to the relevant fund accountant teams
• Daily reconciliation of cash accounts

Qualifications:

• Bachelor's degree in finance, Business Administration, or a related field.
• Previous experience in Transfer Agency or a similar role within the financial services industry.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in using financial software and databases.
• Ability to work under tight deadlines and manage multiple tasks simultaneously.

What we offer:

Competitive salary:

• Bonuses are available, amounts are discretionary and performance based

Benefits Package:

• Health Benefits which include Extended Health Benefits, Dental Plan, Vision Care, Paramedical Services Coverage
• Life Insurance
• Long Term Disability
• Maternity and paternity benefits (Top Up)
• Registered Retirement Savings Plan (RRSP)
• Subsidised public transportation
• Vacation entitlement starting at 3 weeks
• Annual Learning and Training Subsidy paid by employer
• Professional development opportunities and training

A collaborative and supportive team environment

Exposure to the asset management industry with opportunities for growth