35-g4-administrator
pertemps-glasgow-perm-hub
- Glasgow, Scotland, United Kingdom
- Glasgow, Scotland, United Kingdom
Über
Main purpose of role : To provide an efficient and effective administrative support for the department.
Accountabilities/Responsibilities:
Being the first point of contact for patients, staff, consultants via phone, email, and online channels Providing daily admin support and scheduling appointments while maintaining accurate records and confidentiality Preparing case notes, consents, and documentation for appointments Providing rotational reception cover (including occasional evenings – approximately one per fortnight), welcoming patients and updating clinical staff Processing payments, invoices, refunds, and issuing receipts Managing patient queries and escalating to clinicians when needed Updating NHS and University systems and databases (such as MS Office, Agresso, Core, IDEAS etc) Staying organised and managing a varied workload in a fast-paced environment
Key Skills and Requirements: Relevant experience gained in a similar role Excellent administrative and customer service skills High degree of computer literacy including familiarity with MS Office Highly organised with excellent attention to detail and accuracy Excellent Interpersonal and communication skills both written and verbal Able to work flexibly and effectively under pressure Able to work as part of a team and on own initiative
Sprachkenntnisse
- English
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