Temporary Assistant - Information TechnologyMoraine Park Technical College • United States
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Temporary Assistant - Information Technology
Moraine Park Technical College
- United States
- United States
Über
Applications will be accepted until the position is filled; however, initial review of applicants will take place April 10, 2026
Pay rate:
$27.48/hourly
Starting:
May 26, 2026
Ending:
August 21, 2026
Hours/Schedule : Varies - up to 37.5 hours per week ( 3-4 days per week May, June, July and 4-5 days per week in August )
Experience and Qualifications
Earned or working toward an Associate degree in Information Technology, Computer Science, or a related field.
Must take direction from others and work well in a team environment.
Ability to install, troubleshoot, and support end-user and College endpoint hardware, such as Dell computers, Apple computers, College printers and MFPs, and classroom technology, including cameras, projectors, and other peripheral equipment.
Ability to troubleshoot, configure and support end-user applications, such as Microsoft Office, Adobe Creative Cloud, and other applications.
Ability to troubleshoot and provide end users support to a wide variety of device and operating system types.
Ability to plan, organize and prioritize multiple projects effectively.
Ability to take initiative, work independently with little supervision and make sound decisions with minimal direction.
Excellent written and verbal communication skills to communicate clearly and effectively with end users, colleagues, and management to provide a complete and timely explanation of issues and decisions to ensure customer satisfaction.
Must have taken or currently be enrolled in MPTC’s Computer Hardware/Software Support courses (154-117 & 154-116) or equivalent courses elsewhere.
Demonstrated ability to work effectively with diverse populations by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity.
Other Position Requirements
Ability to travel to College and external partner locations.
Ability to lift up to 55 pounds.
Responsibilities Duties & Responsibilities 1. Assist Moraine Park’s technical support staff with hardware and software upgrades in computer labs and on classroom PCs.2. Unbox and install equipment; accurately update hardware and software inventory records; follow the asset disposal process for equipment being removed for service; apply images to computers and follow documentation to install and/or configure software.3. Disconnect, move and reinstall equipment due to College construction and remodel projects. 4. Perform field visits on campus to Moraine Park users.5. Setup, configure and provide support to the college’s audio/video systems.6. Follow documented processes and technical instructions. Take personal notes as necessary during instruction, to ensure the ability to accurately replicate tasks.7. Use the Internet to research problems and the solutions.8. Perform other duties as assigned.
Sprachkenntnisse
- English
Hinweis für Nutzer
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