Über
What You Will Do Manage, coach, and develop
a team of DevOps/platform engineers Create a
team culture
grounded in
ownership
and
continuous improvement Set
clear goals and priorities ; shield the team from noise while maintaining stakeholder visibility Partner with engineering leadership on
headcount planning, org design,
and
cross-team initiatives Own the design, reliability, and scalability of our
cloud infrastructure Drive adoption of
infrastructure-as-code
and
cloud cost optimization
practices Lead
incident response, postmortems,
and
remediation
- ensuring we learn and prevent recurrence Maintain and evolve our
SRE practices
including on-call rotations, alerting, and runbooks Oversee the design and operation of our
CI/CD pipelines , enabling fast and safe software delivery Collaborate with engineering teams to r educe build times, improve test coverage gates,
and
eliminate deployment friction Define and enforce
release processes, branching strategies,
and
environment promotion
standards Ensure
SLAs
are met on
critical support escalations Partner with product and engineering to close the feedback loop -
turning recurring support issues into platform improvements What You Bring
3+ years managing engineering teams , with a demonstrated ability to hire, grow and retain technical talent Strong background in
cloud infrastructure , preferably AWS, and modern DevOps practices Hands-on experience with
CI/CD tooling
(GitHub Actions, Jenkins, CircleCI, or similar) Experience with
SRE principles : on-call management, SLOs/SLIs, incident response, and postmortems Excellent communication skills - able to t ranslate technical concepts
for
non-technical stakeholders Proven ability to manage competing priorities and
thrive in a fast-moving SaaS environment Experience with
containerization
and
orchestration
(Docker, Kubernetes, ECS) Familiarity with
infrastructure-as-code tools
such as Terraform or Pulumi Background in a
Tier 3 or platform support
escalation function preferred Experience
scaling DevOps practices
across multiple engineering teams preferred What We Bring
We believe in taking care of our people. Highly competitive compensation package Robust PTO
because work-life balance matters Comprehensive health benefits
including medical, dental, vision, and more! Generous 401(k) contribution
to help you plan for your future Fun company events
that connect our team Career growth opportunities
in a thriving, purpose-driven company Relocation Assistance
Who We Are
At
iClassPro , we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers
thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the
Inc. 5000 list of fastest-growing private companies
for three years running: 2023, 2024, and 2025!
We want to set you up for success from Day One. That's why we use the
Culture Index Survey
- a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit
Culture Index
once you have submitted the application.
iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify
is used to verify authorization to work in the U.S.
Sprachkenntnisse
- English
Hinweis für Nutzer
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