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Über
Find out if this opportunity is a good fit by reading all of the information that follows below. Position Overview The Sales Support Administrator's job duties include providing support to the Inside Sales Representative and Sales Manager. This position will prepare pricing documentation and quotes for customers, responding to customer calls and emails, inventory checks and assisting the sales staff in completing customer paperwork and quote inquiries. The Sales Support Administrator should be able to contribute to creating and maintaining positive customer relationships and should seek to aid in optimizing sales team and company operations. Essential Functions:
* Enter orders into the Rubicon order entry system based on purchase orders sent by customers * Send order and invoice acknowledgments * Contact clients to answer queries on order status or tracking information * Update sales and customer records * Read and interpret customer requests * Review pending orders and production status to communicate any order updates or changes to customers * Communicate with the Sales Manager and operations on any customer concerns or issues * Accurately update daily reports for Production and Shipping teams
Knowledge: Knowledge of promoting and selling productsKnowledge of how to provide excellent customer serviceKnowledge to understand sales and organizational objectivesKnowledge of dealing with products that have prices that change daily and how to accurately quote product prices in such an environment Skills and Abilities: Can work independently and in a team environment, take direction and multi-taskMotivated and able to work in a fast-paced environmentStrong listening and communication skills, both verbal and writtenStrong interpersonal skills, with the ability to build relationships with customers both internal and externalMay be requested to perform over-time activities.Displays effective time management, organizational skills and attention to detailDemonstrates consistent initiative to find and solve problemsMakes well-informed, effective xawqmyg and timely decisionsWorks with, understands, and evaluates the technical information related to the jobDemonstrates nuances of conflict resolution techniques, and consistently displays courtesy and tact in dealing with customers and co-workersProficient using an ERP system such as Rubicon and Microsoft Office applications - Outlook, Word, Excel, and PowerPoint
Qualifications:
* High School diploma or GED, or equivalent work experience * Some college level business courses helpful * Sales experience preferred
Benefits Paid time off401(k) matchHealth insurance Dental insuranceVision insuranceLife insurance (company paid)Voluntary Life/AD&DVoluntary Life/AD&D (child)Short-term disability (company paid)Long-term disability (company paid)Accident InsuranceCritical Illness InsuranceEmployee assistance programFlexible spending accountTuition reimbursementReferral programProduction bonusCompetitive pay Day Shift
Compensation details: 25-25 Hourly Wage
PIc4b84f2758bc-31181-39662008
Sprachkenntnisse
- English
Hinweis für Nutzer
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