Inbound Sales Agent

Job Description

Patriot Mobile (PM) is America's only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders.

Job Overview:

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated, well-spoken, and want to join a growing service-centric team. They will enthusiastically communicate the four pillars of PM's mission statement and set expectations regarding the activation process. A primary function will also be the collection of key information required for the smooth transition and activation of the prospective member's mobile carrier service.

Essential Functions and Responsibilities:

· Contribute to and help the MS team achieve Service Levels by being available to take inbound queue calls, when needed.

· Achieve monthly sales and performance goals as outlined by management.

· Provide exceptional quality and service with every interaction.

· Present information to prospects/members in a clear, concise, and professional manner.

· Value every call and lead; treat members with empathy and care.

· Field inbound calls, outbound follow-up, while providing potential members with the information needed to close the sale.

· Use a consultative sales approach to build rapport and determine the device/plan that best meets members' needs.

· Utilize CRM tools to enter member