Personal Lines Account Manager

Job Description

Customer Service Associate

Grimes Insurance Agency, Inc. – Lubbock, TX

Are you passionate about helping others and providing top-notch service? Do you enjoy working in a fast-paced, team-oriented environment where your contributions truly make a difference? If so, Grimes Insurance Agency would love to meet you!

We’re looking for a Customer Service Associate who is friendly, detail-oriented, and eager to support our clients with excellence. As the largest independent insurance agency in West Texas, we pride ourselves on serving our community with integrity, professionalism, and personal attention.

• Serve as the first point of contact for clients—by phone, email, and in person

• Assist clients with policy changes, billing questions, and general