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Responsibilities Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions. Ensure system availability, reliability, and performance across all store locations. Oversee help desk operations and provide escalation support for complex issues. Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security. Coordinate installation, configuration, upgrades, and maintenance of critical systems. Monitor system performance, troubleshoot failures, and implement proactive solutions. Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices. Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field
strongly preferred. 5+ years of IT experience, with at least 2 years in a supervisory or management role preferred. Retail or grocery industry experience strongly preferred, especially with POS or store operations systems. Working knowledge of security, incident reporting software, and basic retail systems. Proven leadership and project management abilities. Excellent problem-solving, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. xywuqvp Ability to travel to store locations as needed. Job Type:
Full-time Work Location : In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off
Sprachkenntnisse
- English
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