Über
Professional
Rochester, NY, US
Salary Range: $90,000.00 To $115,000.00 Annually
Rochester Optical was established in Rochester, New York in 1932. At the time, the owner saw a growing need for protective tactical eyewear for the Armed Forces, aircraft pilots, and police officers. Later, Rochester Optical became one of the country's few military prescription glasses frame manufacturers and supplied the Army and the Air Force with combat-ready ballistic eyewear for soldiers. After WWII, the tactical eyewear company expanded its services to include creating and selling prescription eyeglasses for the public. Rochester Optical quickly became one of the best glass frames and prescription eyeglass manufacturers in the area, producing many popular glass frame styles of the time with polarized tints.
Since then, Rochester Optical has added a large, full-functioning optical lab, a wholesale business line, and a stock lens facility and created wearable device solutions using augmented reality technology.
Rochester Optical is an optical leader and innovator in the eyewear space. Our headquarters are in Rochester, NY, and we continue to expand our national and international reach.
Position Summary
The Senior Systems Administrator is responsible for the design, implementation, security, maintenance, and ongoing operation of Rochester Optical Manufacturing Company’s IT infrastructure. This role provides senior-level technical leadership across on-premises and cloud environments, ensures system reliability, availability, and performance, and serves as the primary escalation point for complex infrastructure and systems-related issues.
The ideal candidate is hands-on, dependable, security-minded, and capable of supporting a growing manufacturing and business environment. This position plays a key role in maintaining business continuity, strengthening cybersecurity, improving operational efficiency, and supporting both office and production-related technologies.
Essential Duties and Responsibilities
Infrastructure and Systems Management
• Administer, maintain, and support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, and related core infrastructure.
• Manage virtualization platforms, including VMware, Hyper-V, or equivalent technologies, along with associated storage systems.
• Oversee Microsoft 365 and Azure environments, including Entra ID (Azure AD), Exchange Online, SharePoint, Intune, and related cloud services.
• Monitor system performance, capacity, and availability; proactively identify, troubleshoot, and resolve issues to minimize downtime.
• Maintain system integrity through proper configuration, patching, updates, and lifecycle management.
Security and Compliance
• Implement and maintain security best practices across servers, endpoints, network-connected systems, and cloud services.
• Manage patching, endpoint protection, backup operations, and disaster recovery processes.
• Support internal and external security audits, compliance initiatives, and vulnerability remediation efforts.
• Enforce identity management, access control, and least-privilege principles to protect company systems and data.
Backup, Recovery, and Business Continuity
• Design, implement, and maintain backup and disaster recovery strategies for on-premises and cloud-based systems.
• Regularly test backup integrity and restoration procedures and maintain recovery documentation.
• Ensure business-critical systems meet established uptime, recovery time, and recovery point objectives.
• Assist in planning and maintaining business continuity measures to support company operations.
Automation and Optimization
• Develop, maintain, and enhance PowerShell scripts and automation processes to improve efficiency, consistency, and reliability.
• Standardize system configurations, operating procedures, and administrative processes.
• Continuously evaluate infrastructure performance, scalability, and cost efficiency, and recommend improvements where appropriate.
Support and Escalation
• Serve as the highest technical escalation point for the IT support team.
• Troubleshoot and resolve complex system, network, and application issues.
• Collaborate with vendors, managed service providers, consultants, and internal stakeholders as needed to support infrastructure and business objectives.
• Participate in after-hours support, maintenance activities, and emergency response when required.
Documentation
• Create and maintain technical documentation, infrastructure diagrams, standards, and operational runbooks.
• Mentor junior IT staff and support the development of internal technical knowledge and capabilities.
• Participate in infrastructure planning, system upgrades, long-term IT strategy, and technology roadmap initiatives.
• Support continuous improvement efforts across the IT environment.
• Perform other duties as assigned to support departmental and organizational objectives.
Required Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 7 years of experience in systems administration, infrastructure engineering, or a related IT role.
• Strong expertise with Windows Server, Active Directory, Group Policy, and Microsoft 365 administration.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, firewalls, VPNs, DNS, and DHCP.
• Proven experience with backup, disaster recovery, and storage systems.
• Advanced troubleshooting skills with a methodical and analytical approach to problem-solving.
• Strong written and verbal communication skills, with the ability to document procedures and explain technical concepts clearly.
Preferred Qualifications
• Experience working in a manufacturing or industrial environment.
• Exposure to ERP, MES, or other line-of-business systems, including platforms such as NetSuite or shop floor systems.
• Experience with Azure infrastructure, including IaaS, PaaS, Intune, conditional access, and related cloud security controls.
• PowerShell automation experience beyond basic scripting.
• Industry certifications such as Microsoft, Azure, VMware, CompTIA Security+, or similar credentials.
Knowledge, Skills, and Abilities
• Strong knowledge of enterprise systems administration principles and best practices.
• Ability to manage and prioritize multiple projects and support requests in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work independently while also collaborating effectively with cross-functional teams.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Commitment to reliability, security, customer service, and continuous improvement.
Work Environment
This position operates in both office and manufacturing environments. The role may require work in server rooms, wiring closets, production areas, and other operational spaces. Exposure to moderate noise, moving equipment, dust, and varying temperatures may occur when supporting manufacturing operations or infrastructure hardware.
Physical Requirements
To perform the essential functions of this position successfully, the employee must be able to meet the following physical demands, with or without reasonable accommodation:
• Prolonged periods of sitting and working at a computer workstation.
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, tools, and related technical equipment.
• Ability to communicate effectively in person, by telephone, and electronically.
• Ability to stand, walk, bend, stoop, kneel, crouch, and reach as needed to inspect, install, or troubleshoot hardware and cabling.
• Ability to occasionally climb ladders or use step stools to access mounted equipment, cabling, or infrastructure components.
• Ability to lift and carry up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
• Ability to work in confined spaces such as under desks, behind equipment, or in server/storage areas as needed.
• Visual ability to inspect equipment, read screens, identify cable labels, and perform close-detail work.
• Ability to travel between company facilities or vendor sites on an occasional basis, if required.
• Availability to work outside normal business hours as needed for system maintenance, upgrades, emergencies, or business continuity events.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to reflect the current job accurately, management reserves the right to revise the job or require other or different tasks to be performed as assigned.
Compensation and Benefits:
Compensation is commensurate with experience.
The benefits package includes medical insurance (Blue Cross/Blue Shield PPO and three high-deductible plans with employer-sponsored Health Savings Accounts), MetLife Dental Insurance, company-paid group life insurance and group long-term disability insurance policies, a Paid Time Off program, Holidays, a 401(k) program with an annual company match, and a vision program.
Rochester Optical is committed to equal opportunity for all, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Rochester Optical will make reasonable accommodation for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
EOE/M/F/Veteran/Disabled
Following receipt of a conditional offer of employment, selected candidates will be required to complete additional job-related screening processes, including drug testing, as permitted or required by applicable law.
Sprachkenntnisse
- English
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