Dieses Stellenangebot ist nicht mehr verfügbar
Über
Ready to make your application Please do read through the description at least once before clicking on Apply.
Overview Astreya is seeking a highly skilled
Wireless Network Engineer
to join our Network Operations team. This role is responsible for supporting, maintaining, and improving enterprise wireless infrastructure while handling daily escalations from the Service Desk and offshore Network Operations teams. The ideal candidate has strong hands‑on experience with Cisco, Juniper Mist, and Meraki wireless platforms, deep knowledge of network authentication, and the ability to communicate clearly across technical and non‑technical audiences. This role requires the ability to travel for onsite wireless surveys, troubleshooting, and remediation activities. Key Responsibilities Wireless Operations & Escalation Support Act as a senior escalation point for wireless incidents from the Service Desk and offshore Network Operations teams Troubleshoot complex wireless performance, connectivity, and authentication issues in enterprise environments Perform root cause analysis and drive issues through resolution in accordance with SLA and operational standards Provide on‑call or after‑hours support as required for critical incidents and maintenance activities Wireless Infrastructure Management Administer, maintain, and troubleshoot: Cisco Wireless LAN Controllers (WLCs) 9800s and Access Points Juniper Mist Access Points and Mist Cloud Meraki wireless infrastructure and cloud management Perform software upgrades, configuration changes, and lifecycle maintenance for wireless platforms Validate and optimize RF design, roaming behavior, and wireless security configurations Site Surveys & Field Work Travel to customer or corporate sites to: Conduct wireless site surveys (pre‑deployment, post‑deployment, and troubleshooting) Perform onsite diagnostics and remediation Validate RF coverage, capacity, and interference issues Produce survey reports and actionable recommendations Network Authentication & Security Design, implement, and troubleshoot wireless authentication solutions Demonstrate strong expertise in: 802.1X, EAP methods, RADIUS Cisco Identity Services Engine (ISE)
for authentication, authorization, and policy enforcement Troubleshoot authentication failures across wireless, wired, and NAC integrations Access Layer Switching & VLANs Configure and troubleshoot access‑layer networking supporting wireless infrastructure Hands‑on experience with: Cisco and Juniper switches VLAN design, trunking, access ports, and PoE considerations Use CLI effectively to diagnose Layer 2 and Layer 3 connectivity issues impacting wireless services Change & Release Management Plan, document, and execute network changes following established change management processes Assess risk, develop rollback plans, and coordinate with stakeholders for scheduled maintenance Participate in change reviews and post‑implementation validation Documentation & Knowledge Sharing Create and maintain high‑quality documentation, including: Operational runbooks and support procedures Product and platform support guides Standard operating procedures (SOPs) Ensure documentation is clear, accurate, and consumable by Service Desk and offshore teams Contribute to continuous improvement through knowledge sharing and process refinement Required Skills & Qualifications Technical Skills Strong enterprise wireless engineering xywuqvp experience Hands‑on expertise with: Cisco Wireless (WLCs, APs) Juniper Mist APs and Mist Cloud Meraki wireless and cloud management Solid understanding of: Wireless RF fundamentals and design principles Authentication protocols (802.1X, EAP, RADIUS) Cisco ISE administration and troubleshooting Experience with Cisco and Juniper access‑layer switching and VLANs Strong CLI troubleshooting skills Professional Skills Excellent verbal and written communication skills Ability to explain complex technical issues to non‑technical stakeholders Strong documentation and technical writing capabilities Proven experience working in an operations or escalation‑driven environment Ability to manage multiple priorities under pressure Preferred Qualifications Wireless or networking certifications (e.g., CCNP Wireless, CWNA, Mist certifications, Meraki certifications) Experience supporting global or large‑scale enterprise networks Familiarity with ITIL or structured operations frameworks Travel Requirements Ability and willingness to travel for onsite wireless surveys and troubleshooting as required
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.