Supervisor Data Center (m/f/x)

Arvato offers you one of the most dynamic working environments you can imagine. We are growing, we are innovative, and every day we solve the challenges of our customers around the world. How do we achieve this? With our global team of 17,000 colleagues at more than 100 locations in 17 countries — and with our unique spirit: We're on it!

As a strategic growth partner to our customers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to deliver complex, global supply chain solutions.

Ready to take ownership of high performance Data Center operations? In the role of Supervisor Data Center (m/f/x) you lead an on site technical team, ensure smooth daily operations, and cultivate excellent customer relationships. You drive a proactive, safe, and high performance environment at our Arvato Intralogistic site in Mörfelden-Walldorf while continuously improving processes and workflows. Are you on it?

Your Responsibilities

• Leadership & Team Development: You take charge of the professional and disciplinary leadership of your on site technical team and vendor staff. You empower your team, support their development, and foster a high performance, trust based work environment.
• Operational Management:You ensure the flawless execution of all daily Data Center activities — from task coordination and service delivery to escalation handling and workplace safety.
• Resource & Capacity Optimization: You plan work schedules efficiently, allocate resources smartly, and ensure optimal utilization of personnel and equipment.
• Process Excellence & Continuous Improvement: By analyzing KPIs, identifying improvement opportunities, and driving corrective actions, you establish a lean, structured, and continuously improving operational setup.
• Customer Relationship Management: You maintain strong, professional communication with customers, act as a company ambassador, and ensure that service levels, standards, and expectations are consistently met.
• Facility Management & Security: You oversee facility related tasks, ensure compliance with SOPs and safety guidelines, and maintain a secure, well organized work environment.

Your Profile

• You are flexible, resilient, and confident working within critical, fast paced technical environments.
• You possess excellent organizational skills, a sharp eye for detail, and a structured working style.
• You communicate clearly, effectively, and professionally — internally and externally.
• You can manage multiple priorities simultaneously without losing focus.
• Experience in logistics or white glove technical services is beneficial.
• Strong IT skills (Office 365, Microsoft Office) come naturally to you.
• You understand team dynamics, reporting structures, and customer centric operations.

Your Benefits

• Capital-Forming Benefits: We support you with monthly contributions toward your financial future.
• Corporate Benefits: Take advantage of attractive discounts with numerous partner companies.
• Germany Ticket Subsidy: Receive financial support for your monthly public transport ticket and commute to work with ease.
• Informal Culture: We embrace an open, straightforward corporate culture based on mutual respect and equality.