Branch (Area) Manager (On-site)

Job Description

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for a Branch (Area) Manager to oversee the overall sales, operations, and daily staff activities of our Elmhurst, IL sales office.

JOB RESPONSIBILITIES:

• Achieve sales, expense, and operating income budget
• Supervision and direction of office staff to include interviews, selection, training, disciplinary action, and terminations
• Conduct monthly Quality Control reviews and review with CSRs
• Responsible for Sales Office semi-annual business plan
• Develops and implements sales office budget semi annually
• Implements corporate sales strategies with quantifiable objectives specific to the market
• Participate in community organizations to enhance SHC’s visibility
• Understand competitive forces and develops strategies to overcome them
• Maintain sales coverage for vacant sales territories
• Safety/OSHA/facilities management

QUALIFICATIONS:

• Bachelor’s degree
• 3+ years customer service supervisor/management experience
• Proven track record of achieving sales, expense, and operating income budgets
• Sales aptitude and problem resolution
• Experience with financial planning and budget issues
• Excellent written and verbal communication skills
• Capable of building effective sales teams within the sales location and achieving success in a fast-paced, changing industry
• Familiarity with managed care and third-party programs preferred

SALARY & BENEFITS:

• Base salary of $70-85k plus generous biannual bonus opportunities
• Medical, Dental and Vision (Eligible first day of employment)
• Flexible Spending