Appointment Setter & Dispatch Coordinator

Job Description

Job Title: Appointment Setter & Dispatch Coordinator

Company: Patriot Construction Solutions

Location: Thousand Oaks, CA (On-site)

Job Type: Full-Time

Compensation: Base Hourly + Commission + Performance Bonuses

About the Role

Are you a high-energy communicator who loves staying busy? Patriot Construction Solutions is a premier home improvement company in Thousand Oaks, and we are looking for a Confirmation Specialist & Dispatcher to be the heartbeat of our daily operations.

In this role, you aren’t just "making calls"—you are the architect of our sales team’s success. You will manage the schedule, bridge the gap between our customers and our field reps, and ensure our calendar stays packed with high-quality appointments.

What You’ll Do (Responsibilities)

• Lead the Charge: Make outbound calls to potential customers to schedule home improvement consultations.
• The Closer’s Wingman: Strategically dispatch and coordinate our sales representatives to appointments throughout the region.
• Quality Control: Perform confirmation calls to ensure high "show rates" and verify customer interest.
• Data Management: Maintain an organized CRM, ensuring every lead is tracked and every appointment is logged accurately.
• Brand Ambassador: Act as the first point of contact, providing professional and energetic service to every homeowner.

What You Bring to the Table

• The Gift of Gab: You are confident, persuasive, and professional on the phone.
• Organizational Mastery: You can juggle multiple schedules and moving parts without breaking a sweat.
• Tech-Savvy: Comfortable using phone systems and basic computer software (CRM experience is a huge plus).
• Resilience: A positive, "get-it-done" attitude even in a fast-paced environment.
• Experience: Previous experience in call centers, dispatching, or the home improvement industry is preferred but not required for the right candidate.

Why Join Patriot Construction Solutions?

• Uncapped Earning Potential: We offer a stable hourly base, but your hustle is rewarded with commissions and performance bonuses.
• Growth Opportunities: We are a growing company that prefers to promote from within.
• Vibrant Culture: Join a supportive, high-energy team where hard work is celebrated and results are rewarded.

Ready to join a winning team?

If you’re a motivated professional looking to grow your career in a booming industry, we want to hear from you. Apply today!