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Über
Location:
Kansas City, MO, US, 64106
Best People + Right Culture. These are the driving forces behind JE Dunn's success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
The Senior Applications Analyst is responsible for the Applications Management of Tier 1 applications. This position ensures each application is adopted, understood, and delivers measurable business value across the organization. This position partners with project stakeholders, functional leaders, and software vendors to support stable adoption, roadmap alignment, patch impact assessments, and business readiness for upgrades. This position also focuses on business ownership, stakeholder engagement, training and communication, metrics reporting, and vendor partnership. All activities will be performed in support of the strategy, vision, and values of JE Dunn.
Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.
Career Path: Applications Manager
Key Role Responsibilities - Core
APPLICATIONS ANALYSIS FAMILY - CORE
Supports the business lead for one or more Tier 1 applications, ensuring the software is used consistently and effectively across the organization
Maintains a working understanding of business processes, workflows, and requirements supported by the application
Supports roadmap discussions and functionality decisions in alignment with company goals
Executes adoption strategies including communications, role-based training, job aids, "What's New" updates
Partners with project teams integrate application best practices into project startup, execution, and closeout activities
Identifies adoption barriers and escalate issues as appropriate
Solicits and applies feedback to improve service quality and user experience
Operates as a liaison with assigned third-party vendors to coordinate support, track issues, and ensure timely resolution in alignment with business needs
Participates in enhancement discussions and communicates release notes and updates in business-friendly language
Tracks KPIs such as adoption, usage workflow adherence, and user satisfaction
Builds dashboards and report metrics regularly to functional leaders
Documents analysis results, workflows, and obtain stakeholder sign-off
Supports application governance groups by preparing documentation and issue tracking logs
Maintains process documentation and role clarity
Ensures alignment with regulatory, audit, and data quality standards
Key Role Responsibilities - Additional Core
SENIOR APPLICATIONS ANALYST
In addition, this position will be responsible for the following:
Serves as the business lead for one or more Tier 1 applications, ensuring the software is used consistently and effectively across the organization
Develops and executes adoption strategies including communications, role-based training, job aids, "What's New" updates, and learning paths
Leads requirements gathering and solution design sessions
Performs advanced configuration, integration, and workflow design
Manages mid to large sized application projects
Conducts impact analysis for system changes
Serves as primary escalation point for complex issues
Partners with assigned third-party vendors to manage day-to-day interactions, monitor issue resolution, and communicate updates to internal stakeholders
Identifies opportunities for automation and process improvement
Knowledge, Skills & Abilities
Ability to perform work accurately and completely, and in a timely manner
Communication skills, verbal and written - Intermediate
Proficiency in MS Office - Intermediate
Proficiency in MS Dynamics - Intermediate
Effective facilitation skills
Ability to drive user adoption and measure business outcomes
Knowledge of organizational structure and available resources
Ability to solve complex problems quickly and effectively
Ability to deliver quality through attention to detail
Organizational skills
Listening skills
Effective project management skills
Ability to analyze and document complex business processes
Ability to make effective decisions under pressure
Ability to build relationships and collaborate within a team, internally and externally
Education
Bachelor's degree in Information Technology, Business Administration or related field (Preferred)
In lieu of the above requirements, relevant experience will be considered.
Experience
5+ years application management, product ownership, business process analysis, or similar discipline experience (Required)
Experience supporting enterprise software, preferably within construction or project-based industries.
Working Environment
Must be able to lift up to 10 pounds
Normal office environment
May require periods of overnight travel
Frequent activity: Sitting, Viewing Computer Screen
Occasional activity: Standing, Walking, Bending, Reaching above Shoulder
Benefits Information
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to
accommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
Requisition ID: 61438
Why People Work Here
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
Building on our rich history,
our employee
owners are shaping the future
of JE Dunn. In our team-focused environment
we do life together
and are generously
rewarded for our efforts
About JE Dunn
For more information on who we are, clickhere. (https://www.jedunn.com/who-we-are/)
EEO NOTICES
Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
California Privacy Policy
E-Verify
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
Right to Work (English)
Right to Work (Spanish) (https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/IER-RightoWorkPosterES.pdf)
Nearest Major Market:
Kansas City
Sprachkenntnisse
- English
Hinweis für Nutzer
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